Overview
The Sales Associate is a frontline team member who helps bring sneaker culture to life in a fun, welcoming way for customers of all ages. The role focuses on connecting with kids and families, sharing product knowledge, and creating a positive, high‑energy store experience that makes everyone excited to shop.
Responsibilities
Customer Experience & Sales
- Welcome customers and help make the store a fun place to shop.
- Help customers build head‑to‑toe looks by preparing footwear and presenting apparel and accessories.
- Drive sales by sharing knowledge of the products and helping customers find what they’ll love.
- Pick, pack, and ship online orders with care so they’re ready to go and arrive on time.
Store Operations & Execution
- Help with daily store tasks like restocking, maintaining fitting rooms, handling cash, and keeping the floor clean and organized.
- Maintain store visuals and recovery standards so the store is always customer‑ready.
- Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
- Handle all company and customer information responsibly and maintain confidentiality at all times.
Teamwork & Culture
- Work together with teammates and leaders to meet store goals.
- Participate in training and coaching to learn, grow, and level up.
- Bring positive energy and help create a respectful, inclusive, team‑oriented environment.
- Apply a solution‑oriented mindset and jump in where needed to support the team.
Qualifications
- Passion for footwear, fashion, sport, and youth culture.
- Comfortable talking with people and helping customers.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Reliable, motivated, a great teammate, and eager to learn.
Success Metrics
- Engagement: Bring hustle to the floor, move with purpose, and stay attentive to customers, teammates, and store needs.
- Sales: Help drive store sales and conversion through great customer interactions.
- Customer Experience: Always on, Never no! Bring a positive, can‑do attitude and look for ways to say yes to customers.
- Execution: Complete daily tasks accurately and on time.
- Team: Win as one—show up as a supportive, reliable teammate with a positive attitude.
Benefits
Rate of Pay: $17.50 per hour
Weekly Pay
30-50% Employee Discount
Development and Advancement Opportunities