Sales Associate

The Brick; Burlington; On-site; CAD 36,000 - 48,000; Full time

Job summary

The Brick in Burlington, ON is seeking a Sales Specialist for a full-time, on-site role. You will engage customers on the sales floor, understand their needs, and recommend furniture, mattresses, appliances, and electronics solutions to drive sales and deliver exceptional service.

Responsibilities include contributing to store merchandising, staying current on product knowledge, and collaborating with teammates to maintain a positive, high-performing environment.

Qualifications

• Strong Communication and Customer Service skills to engage customers, build rapport, and support a positive in-store experience.
• Solid Sales skills to identify needs, present solutions, and close sales in a retail environment.
• Training and Sales Management experience to support product knowledge development and contribute to achieving store sales goals.
• Retail/showroom experience and ability to meet KPIs; comfortable with sales targets.
• Flexible schedule including evenings, weekends, and holidays; ability to stand for extended periods and assist with light product movement.

Responsibilities

• Engage customers on the sales floor and understand their needs.
• Recommend appropriate furniture, mattresses, appliances, and electronics.
• Drive sales and meet performance targets.
• Support store merchandising and product presentation.
• Coordinate with delivery and service teams.

Skills

Communication

Customer Service

Sales

Training & Coaching

POS Systems

Tools

POS Systems

Job description

Company Description

Founded in 1971, The Brick is Canada’s largest volume retailer of furniture, mattresses, appliances, and electronics, with over 230 locations, 6 distribution centres, and approximately 6,000 team members nationwide. The company is known for value-priced, quality brand name home furnishings and a strong commitment to customer service. Team members at The Brick build dynamic and meaningful careers and are recognized for performance and innovation. The Brick promotes a collaborative environment where teammates support one another and celebrate success together. Applicants can learn more about the company and its culture at https://linktr.ee/thebrickcanada.

Role Description

The Sales Specialist is a full-time, on-site role based at The Brick’s Burlington, ON location. In this position, the Sales Specialist engages customers on the sales floor, understands their needs, and recommends appropriate furniture, mattresses, appliances, and electronics solutions. The role involves actively driving sales, meeting or exceeding performance targets, and contributing to store merchandising and product presentation. The Sales Specialist provides exceptional customer service before, during, and after the sale, including follow-ups and coordination with delivery and service teams. This role also includes staying current on product knowledge, participating in in-store training, and collaborating with teammates to maintain a positive, high-performing environment.

Qualifications

• Candidates should possess strong Communication and Customer Service skills to engage customers, build rapport, and support a positive in-store experience.
• Candidates should possess solid Sales skills, including the ability to identify customer needs, present solutions, and close sales in a retail environment.
• Candidates should possess Training and Sales Management skills or experience to support product knowledge development and contribute to achieving store sales goals.
• Additional beneficial qualifications include prior retail or showroom experience, comfort working with sales targets and KPIs, and proficiency with POS systems.
• A flexible schedule, including evenings, weekends, and holidays as needed, and the ability to stand for extended periods and assist with light product movement.