Sales Associate

The Job Resource Centre; Banff; On-site; CAD 35,000 - 48,000; Full time

Job summary

The Job Resource Centre in Canada is seeking a Sales Associate to deliver exceptional customer service and build lasting relationships. Reporting to the Store Manager, you will promote core values and ensure every interaction advances loyalty and customer satisfaction.

Key duties include handling POS transactions, merchandising, maintaining store presentation, receiving shipments, replenishment, price markdowns, and assisting with Loss Prevention policies.

Qualifications

• Prior retail experience preferred.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced team environment.

Responsibilities

• Provide exceptional service to customers and build relationships.
• Promote core values and contribute to customer loyalty.
• Resolve customer issues effectively at store level.
• Perform POS transactions and merchandising tasks (receiving shipments, replenishment, markdowns, fitting room upkeep).
• Keep store visually appealing and maintain displays per company standards.
• Adhere to Loss Prevention policies and store housekeeping.

Skills

Customer service

Teamwork

Sales

Tools

POS system

Job description

We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life.

Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.

Resolving customer issues effectively at store level in a timely and positive manner.

Be a team player and contribute to the stores’ success.

Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.

Keep current on our product and service updates.

Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.

Adhere to all Loss Prevention policies as per guidelines and policies.