Sales Assistant - Multi Family, StreetSide

Qualico Group; Calgary; On-site; CAD 38,000 - 52,000; Full time

Job summary

StreetSide, the multi-family division of Qualico, is seeking a Sales Assistant in Calgary, AB. You will be the first contact for customers, lead showhome tours, answer calls and emails, and assist buyers through the home-purchase process, ensuring an exceptional customer experience.

The role requires at least 6 months of sales experience, a high school diploma, a valid driver’s license, and proficiency with Microsoft Office plus CRM/accounting software such as HubSpot and NewStar.

Qualifications

• High School Diploma or equivalent.
• Minimum 6 months of sales experience.
• Valid driver’s license and access to a reliable vehicle.
• Criminal record check satisfactory.
• Proficient in Microsoft Office; CRM and accounting software (HubSpot, NewStar).

Responsibilities

• Act as the first point of contact for customers with excellent service.
• Provide showhome tours, product information and purchase process; answer calls and emails; book appointments.
• Assist in qualifying potential purchasers and convert to buyers; track customer data and financing.
• Maintain showhomes and sales centre; ensure appealing and presentable spaces.
• Support customers through the building process; coordinate progress updates and walkthroughs.
• Perform data entry, filing, calendar management, deposits tracing, and maintain brochures and signage.

Skills

Customer service

Communication

Active listening

Problem solving

Time management

Education

High School Diploma

Tools

HubSpot

NewStar

Excel

Outlook

Word

PowerPoint

Teams

SharePoint

Job description

Full Time Employee Calgary, AB, CA

2 days ago Requisition ID: 5326

Location:Office:37 Quarry Park Blvd SE. Showhome Sites:Calgary and surrounding communities.

At StreetSide, our people make the difference. We offer an exciting place to build your career with competitive compensation and benefit packages, company matching RRSP/DPSP program, employee home purchase program and employee discounts.

Job Overview

Reporting to the Sales Manager, as the Sales Assistant, you will support the sales process. You also assist in maintaining the assigned showhomes and sales centre and provide customers with an exceptional customer experience throughout the home buying process.

Your day-to-day responsibilities will include:

• Acting as the first point of contact for customers and ensuring excellent customer service is provided.
• Providing customers with showhome tours, product information and purchase process. Answering incoming calls and emails, and booking appointments.
• Assisting in qualifying potential purchasers and converting them into qualified buyers. Tracking customer information, and assisting in obtaining financing.
• Continually inspecting and ensuring showhomes and sales centre are appealing and presentable.
• Supporting customers throughout the home building process and coordinating project changes. Providing updates on building progress and coordinating walkthroughs.
• Performing a variety of administrative tasks such as data entry, filing, calendar management, tracing customer deposits, and maintaining office supplies, sales brochures and signage.

As our ideal candidate, you are…

• A strong communicator; you clearly express your thoughts in conversation and in written communication.
• An active listener; you seek to understand and listen to others in a non-judgmental way.
• Mindful; you respect diversity and deal with sensitive situations using high degree of integrity.
• Excellent service oriented; you handle relations with customers, internal and external parties with tact and diplomacy.
• A creative problem solver; you think outside the box for solutions without fear of failure.
• High School Diploma, or equivalent.
• Minimum 6 months of sales experience.
• Valid driver’s licence and access to a reliable vehicle.
• Satisfactory verification of criminal record check.
• Proficient in Microsoft Office programs (Outlook, Word, Excel, PowerPoint, Teams and SharePoint), CRM and accounting software (HubSpot, NewStar).

Preferred Requirements

• Prior experience with new home sales is preferred.

What We Value

• Creating trusting and successful working relationships.
• Setting clear, measurable and achievable goals.
• Cooperating with team members in an open, positive and respectful manner.
• Staying current with technical job skills.
• Consistently meeting customer expectation.
• Taking responsibility for the outcomes of decisions and actions.

Work Conditions

You will work in showhome/sales centre sites within the City of Calgary and outlying communities. Travel to off-site meetings or other showhomes may occasionally be required.

About Us

StreetSide is the multi-family division of Qualico and has developed apartment style, town home style, detached houses and luxury condominiums throughout Western Canada with projects ranging from innovative urban development to historic retrofits. StreetSide operates in Winnipeg, Edmonton, Calgary and Vancouver. To learn more, click here .

Qualico welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Candidates being considered will be contacted. We thank you for your interest.