Sales and Service Manager

Hansler Industries; Mississauga; On-site; CAD 110,000 - 120,000; Full time

Benefits offered by this job

RRSP matching

Medical plan

Dental plan

Vision plan

Health spending account

Life insurance

Sick leave (100% employer paid)

Employee assistance programs

Company phone and laptop

Professional development opportunities

Job summary

Leavitt Machinery in Mississauga, Ontario is seeking a Sales and Service Manager (Dock and Door) to drive profitable revenue growth through preventive maintenance programs, dock and door systems, and complete unit solutions.

Lead the Service Department, collaborate with Operations, and deliver high-quality customer experiences while managing field teams and ensuring safety and financial accountability.

Responsibilities

• Developing and executing targeted sales strategies to drive profitable growth across new and existing customer accounts.
• Conducting professional site visits and customer assessments to evaluate dock and door requirements in the GTA market.
• Preparing comprehensive quotations and proposals balancing customer value, technical accuracy, and profitability targets.
• Maintaining a disciplined sales pipeline via the CRM with accurate forecasting and activity records.
• Leading the Service Department staff, setting expectations, organizing training, and ensuring safety and quality standards.

Job description

Leavitt Machinery is one of the fastest growing material handling equipment dealerships in North America With an entrepreneurial spirit mission driven approach and customer focused mindset Leavitt has achieved consistent growth over the past 25 years With a focus on learning and continuous improvement we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work

The Opportunity

Leavitt Machinery is looking for a driven Sales and Service Manager Dock and Door to join our team in Mississauga Ontario As the Sales and Service Manager Dock and Door you will play a key role in driving profitable revenue growth through the sale of preventative maintenance programs dock and door systems and complete unit solutions This position combines business development technical sales expertise and operational leadership to deliver consistently high quality customer experiences Working closely with the Operations Manager and field teams you will identify and develop customer opportunities conduct assessments prepare professional quotations and provide leadership and oversight to the Service Department

Essential Duties & Responsibilities

As the Sales and Service Manager Dock and Door for Leavitt Machinery your key responsibilities will include

• Developing and executing targeted sales strategies that drive sustainable profitable growth across new and existing customer accounts
• Conducting professional site visits and customer assessments to evaluate dock and door requirements with a focus on growth opportunities within the GTA market
• Preparing comprehensive quotations and proposals that balance customer value technical accuracy and company profitability targets
• Maintaining a disciplined sales pipeline through the companys CRM ensuring opportunity tracking forecasting and customer activity records are accurate and current
• Partnering with the equipment sales team to identify share and advance cross divisional opportunities that strengthen customer coverage and overall account penetration
• Cultivating trusted customer relationships that support long term retention repeat business and referral growth
• Leading the performance development and day to day effectiveness of Service Department staff by establishing clear expectations supporting appropriate staffing levels and facilitating required training
• Conducting field spot checks to assess safety process compliance workmanship and quality standards
• Providing on site leadership and installation support as required
• Working closely with Operations and field teams to ensure projects are planned coordinated and executed with operational discipline and financial accountability
• Promoting accountability safety service excellence and continuous improvement across the department

Required Skills & Qualifications

The ideal candidate will possess the following skills knowledge and competencies

• Post secondary education in Sales Business Construction Management Operations or a related discipline is preferred
• Demonstrated leadership capability with prior management experience in a service sales operations or technical environment
• Technical knowledge of dock and door systems material handling equipment or related industrial solutions is considered an asset
• Previous sales experience is preferred
• Strong technical aptitude with the ability to understand customer requirements and translate them into practical business solutions
• Exceptional communication and relationship building skills with the ability to engage effectively with customers technicians peers and senior leaders
• Proven ability to manage competing priorities exercise sound judgment and remain effective in a fast paced environment
• Results oriented commercially focused and committed to delivering a high standard of customer service
• Strong organizational skills and the ability to work independently while collaborating effectively within a team environment

Benefits & Perks

• Leavitt Machinery Canada is proud to offer competitive compensation and flexible benefits coverage for all eligible employees including an employer matching RRSP plan
• Company paid medical health care plan for you and your dependents
• Dental plan vision plan and prescription drug coverage
• Annual health care spending account
• Life insurance short term disability and travel insurance
• Sick leave plan 100 employer paid
• Employee assistance programs
• RRSP matching
• Ongoing professional development opportunities
• Company phone and laptop
• The base pay range for this role is 110000 to 120000 per year depending on experience plus bonuses
• This is an onsite role based in Mississauga Ontario

Equal Opportunity

We are an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race religion sex national origin disability status veteran status age sexual orientation gender identity or any other characteristic protected by law LeavittMachinery