Sales and Leasing Associate

CAPREIT Apartments; Toronto; On-site; CAD 55,000 - 60,000; Full time

Benefits offered by this job

Paid Vacation

Flexible Health, Dental & Vision

Employee Savings Plan

Employee & Family Assistance Plan

Learning & Professional Development

Job summary

CAPREIT Apartments in Toronto is seeking a Sales & Leasing Associate for the Greater Toronto Area portfolio. The role focuses on stabilizing vacancies, converting leads to signed leases, and delivering outstanding customer experiences across CAPREIT’s rental communities.

The ideal candidate has 3+ years in residential leasing or property management, strong negotiation and communication skills, and is flexible for evenings and weekends. Travel across sites is required.

Qualifications

• 3+ years of experience in residential leasing, real estate sales, or property management
• High school diploma or equivalent
• Strong communication and negotiation skills
• Experience converting leads to leases in competitive markets
• Proficiency in MS Office; SAP/Yardi are assets
• Detail-oriented with ability to manage multiple priorities

Responsibilities

• Collaborate with site teams to stabilize vacancy and improve conversion rates.
• Analyze barriers to leasing and implement solutions to boost occupancy.
• Conduct property visits to observe activity and reinforce training.
• Lead tours and manage follow-ups to secure leases.
• Identify and elevate operational challenges affecting leasing.
• Audit property conditions and curb appeal for leasing performance.
• Perform market surveys and mystery shops to benchmark offers.
• Share market insights with Pricing, Sales and Marketing teams.
• Travel to support leasing across the Greater Toronto Area.
• Take on additional responsibilities as priorities shift.

Skills

Sales & Leasing

Negotiation

Analytics

Communication

Multi-tasking

Education

High school diploma

Tools

MS Office

SAP

Yardi

Job description

Are you enthusiastic, customer-oriented and enjoy interacting with people?

Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada?

If this is you, come join our community as a Sales & Leasing Associate for the Greater Toronto Area portfolio.

Who are we?

We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes and are constantly seeking talented individuals to join our team. Our employees are essential to the success of our communities and we consider them our most valuable assets. We proudly invest in our employees’ learning and growth through our Mentorship Program and our Leadership Development Program, offered in partnership with Concordia University. As a recognized 2025 Mercer Best Employer, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in the incredible progress we've made in raising our Engagement Score above the Canadian Top Quartile. It's a testament to the dedication of our people across the country. Together, we will continue to raise our levels of employee engagement.

Key Responsibilities:

• Collaborate with site teams to stabilize vacancy and improve conversion rates by executing high-impact leasing strategies focused on closing qualified leads.
• Analyze property-specific barriers to leasing success and implement tailored solutions to accelerate occupancy and revenue growth.
• Conduct property visits to observe leasing activity, reinforce training, and ensure consistent application of best-in-class sales practices.
• Partner with site teams to conduct tours. Manage follow-ups with prospects, proactively address objections, and apply closing strategies to secure signed leases.
• Identify and elevate operational challenges or conversion barriers.
• Perform audits of property conditions, including vacant units, common areas, and curb appeal, to ensure optimal presentation for leasing success.
• Conduct Mystery Shops and market surveys to benchmark competitor offerings and identify opportunities to sharpen CAPREIT’s leasing advantage.
• Share insights from market research and property audits with Pricing, Sales and Marketing teams to inform incentive structures & pricing decisions. Contribute actionable data and leasing insights.
• Travel as needed to support leasing efforts across the Greater Toronto Area, providing short and long-term assistance to priority sites.
• Take on additional responsibilities as required to meet changing organizational priorities and leasing demands.

What you need to succeed:

• Minimum 3 years of experience in residential leasing, real estate sales, or property management
• High school diploma or equivalent
• Experience with lease-ups is an asset
• Experience with converting leads to signed leases in competitive markets
• Proficient in MS Office; familiarity with SAP and Yardi is considered an asset
• Strong communicator with refined interpersonal, verbal, and written skills
• Experience with analytics to inform tactical decisions and optimize conversion strategies
• Detail-oriented and organized, with the ability to manage multiple priorities in a fast-paced, performance-driven environment
• Demonstrated history of sales and negotiation success
• Flexibility to work evenings and weekends as required
• Valid driver’s licence, clean driver abstract, reliable, insured means of personal transportation to and between work locations may be required for some locations

What’s in it for you?

Competitive Base Salary starting between $55,000 - $60,000

At CAPREIT, we reward all permanent full-time employees:

• Paid Vacation
• Flexible Health, Dental & Vision Benefits
• Employee Savings Plan
• Employee & Family Assistance Plan
• Learning & Professional Development

Your opportunity to build an exciting career!