Sales Advisor - Subaru

The Jim Pattison Auto Group; Victoria; On-site; CAD 40,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation with bonus

Premium products at competitive prices

Career growth opportunities

Manufacturer and in-house training

Vendor promotions access

Recognition and rewards program

Comprehensive benefits

Great colleagues and team culture

Job summary

Jim Pattison Subaru Victoria is seeking a motivated Sales Advisor to join our dealership team. You will guide customers through the vehicle purchasing process from inquiry to delivery, learn about their needs, and help ensure a smooth, professional buying experience.

Your responsibilities include answering inquiries, demonstrating vehicles, explaining features and financing options, coordinating deliveries, and building long-term relationships.

Qualifications

• High school diploma or equivalent.
• Eligible to obtain a VSA licence.
• Previous automotive, retail, sales, or customer service experience is an asset but not required.

Responsibilities

• Responding to customer inquiries in person, by phone, and online.
• Understanding customer needs and recommending suitable vehicles.
• Conducting vehicle walkarounds, demonstrations, and test drives.
• Explaining vehicle features, pricing, and available financing options.
• Working with management to structure and finalize vehicle deals.
• Managing leads and customer follow-ups through CRM systems.
• Accurately documenting customer information and sales activity.
• Coordinating vehicle deliveries and ensuring a positive handover experience.
• Staying current on Subaru products, technology, features, and industry trends.
• Building long-term customer relationships that drive repeat business.
• Working with the dealership team to achieve shared goals.

Skills

Communication

Customer service

CRM systems

Organized

Education

High school diploma

Tools

CRM systems

Job description

Introduction

Jim Pattison Subaru Victoria is seeking a motivated, personable, and customer-focused Sales Advisor to join our dealership team.

This role is a great fit for someone who enjoys working with people, is comfortable with technology, and takes pride in delivering an excellent customer experience. Automotive sales experience is an asset but not required. We also welcome candidates with strong customer service, communication, and relationship-building skills who are eager to learn.

Position Details

• Employment: Full-time, permanent
• Hours: Approximately 40 hours per week
• Schedule: Includes evenings and weekends
• Compensation: Variable commission structure
• Reports to: Sales Manager

The Opportunity

As a Sales Advisor, you will guide customers through the entire vehicle purchasing process, from their first inquiry to final delivery. You’ll learn about their needs, introduce them to the right Subaru vehicles, walk them through their options, and help ensure a smooth, professional buying experience.

Your responsibilities will include:

• Responding to customer inquiries in person, by phone, and online
• Understanding customer needs and recommending suitable vehicles
• Conducting vehicle walkarounds, demonstrations, and test drives
• Explaining vehicle features, pricing, and available financing options
• Working with management to structure and finalize vehicle deals
• Managing leads and customer follow-ups through CRM systems
• Accurately documenting customer information and sales activity
• Coordinating vehicle deliveries and ensuring a positive handover experience
• Staying current on Subaru products, technology, features, and industry trends
• Building long-term customer relationships that drive repeat business
• Working with the dealership team to achieve shared goals

What You’ll Bring

We’re looking for someone who is:

• Professional, personable, and comfortable working with a diverse range of customers
• Highly motivated and committed to consistent effort in achieving results
• A strong communicator who listens well and builds rapport easily
• Organized and able to manage multiple customers and follow-ups at once
• Comfortable learning new technology and CRM systems
• Positive, dependable, and eager to learn in a fast-paced environment
• Available to work a flexible dealership schedule, including evenings and weekends

Requirements:

• High school diploma or equivalent
• Eligible to obtain a VSA licence
• Previous automotive, retail, sales, or customer service experience is an asset but not required

About Jim Pattison Auto Group

Jim Pattison Auto Group, a division of the Jim Pattison Group, has served Western Canada since 1961. Today, the group has grown to 28 locations representing 16 automotive brands.

Our dealerships are focused on delivering an outstanding customer experience, made possible by knowledgeable, engaged employees.

Learn more about Jim Pattison Auto Group: https://www.jpautogroup.com/dealership/about.htm

If you’re looking to grow your sales career, join a well-established automotive group, and build meaningful customer relationships, we’d like to hear from you.

What We Offer

• Competitive compensation plan with commission and bonus opportunities
• Premium products at competitive prices from a high-volume location
• Career growth opportunities within a large, well-established automotive group
• Manufacturer and in-house training
• Exclusive access to vendor promotions, offers, and purchase programs
• Recognition and rewards program
• Comprehensive benefits package
• Great colleagues, a positive work environment, and a strong team culture

This role requires successful candidates to submit a satisfactory Driver’s Abstract.

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at [e-mail].