Sales Advisor

Clutch Technologies Inc.; Mississauga; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading online used car retailer is seeking a Sales Advisor to enhance the customer experience in Mississauga. The ideal candidate has 2-3 years of sales or customer service experience and is adept at handling objections. This role involves guiding customers through the purchasing process and upselling products. If you thrive in fast-paced environments and have strong communication skills, this could be your opportunity for growth in a dynamic team.

Benefits

Base compensation plus sales incentive plan

Opportunity for autonomy and ownership

Qualifications

• Minimum 2-3 years of sales or customer service experience.
• Experience in customer objection handling preferred.
• Attention to detail and a high level of organization.

Responsibilities

• Guide customers through the purchasing process after deposit.
• Handle customer objections effectively to close sales.
• Upsell ancillary products offered by Clutch.

Skills

Sales experience

Customer service experience

Objection handling

Communication skills

Organization skills

Job description

About Clutch

We’re on a mission to reinvent the way people buy, sell, and own cars. Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience. Customers can browse hundreds of cars from home, get the right one delivered to their door, and enjoy a 10-Day Money-Back Guarantee.

Named two years in a row to the Globe & Mail’s Top Growing Companies in Canada list and awarded spots on Deloitte’s Technology Fast 50 and Fast 500, we’re looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by investors including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

About the role

Clutch is in search of a Sales Advisor to champion the online used car buying process. This is a fantastic opportunity to join a rapidly growing team and create a huge impact as we expand in new cities across Canada. Take part in disrupting the age-old mundane process of buying a car and redefine what it means to sell used vehicles.

What you’ll do

• Kick off the purchasing process once customers have placed a deposit on our website and be their guide through the cash transaction — set expectations for the next steps and ensure customer satisfaction.
• Effectively handle customer objections and get the sale across the finish line.
• Build the business by upselling ancillary products that Clutch offers including but not limited to extended warranties, rust protection, etc.
• Update all relevant information and documents in our CRM, verify and generate documents.

All about you

• Minimum 2-3 years of sales or customer service experience
• Experience in customer objection handling is preferred
• Comfortable in a fast-paced environment and able to juggle a large number of customers at a time
• Motivated by disrupting and redefining an age-old industry with a drive to win
• Self-starter and go-getter attitude
• Attention to detail and a high level of organization
• Exceptional sales, communication, and objection-handling skills
• Must be comfortable working 100% on-site at our Mississauga facility
• Must be available to work on weekend shifts

Why you’ll love it at Clutch

• Autonomy & ownership — create your own path, and own your work
• This role offers a base compensation + sales incentive plan!

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email [e-mail].