Sales Administration Specialist

Mattamy Homes; Canada; On-site; CAD 50,000 - 65,000; Full time

Job summary

Mattamy Homes Canada is seeking a Sales Administration Specialist to support the GTΑ division. You will prepare and process Agreements of Purchase and Sale (APS), track deposits, and liaise with Sales, management, and legal teams to ensure accuracy and compliance.

The role requires 2+ years in sales administration and a detail-oriented, customer-focused mindset. The position is full-time, on-site in the GTA, with flexibility to work evenings and weekends as needed.

Qualifications

• Post-secondary education in business administration, real estate, or a related field is considered an asset.
• 2+ years experience in customer service, sales administration, or an administrative support role within a fast-paced, customer-facing environment.
• Exceptional attention to detail and accuracy.
• Strong organizational and time-management skills with the ability to manage multiple agreements simultaneously.
• Professional verbal and written communication skills.
• Demonstrated computer proficiency, including experience with Microsoft Office applications and the ability to learn and navigate CRM and database systems.
• Ability to work both independently and collaboratively within a demanding, team-oriented sales environment.
• Professional with a commitment to integrity, confidentiality, and professionalism at all times.
• Comfortable working a flexible schedule, including evenings and weekends (Saturday/Sunday), as required.

Responsibilities

• Prepare APS, amendments, waivers, and related documentation following company standards and legal requirements.
• Ensure all schedules, upgrades, incentives, deposits, and purchaser information are reflected in the APS.
• Review executed agreements for completeness, accuracy, and compliance.
• Track conditional periods, firm dates, amendments, and cancellations.
• Coordinate with Sales Consultants, management, and legal counsel regarding documents.
• Assist with responding to purchaser, lawyer, and internal inquiries related to APS documentation.
• Maintain organized records of all agreements and related documentation.
• Ensure confidentiality and proper handling of purchaser information.
• Track deposits, forms, and required purchaser signatures.
• Support compliance with internal policies and warranty requirements where applicable.
• Generate reports related to sales activity and firm agreements.
• Support sales launches, incentive tracking, and pricing updates.
• Act as back-up for other sales admin functions; assist with process improvements.

Skills

Customer service

Sales administration

Attention to detail

Organizational skills

CRM systems

Microsoft Office

Communication skills

Teamwork

Education

Post-secondary education

Tools

JD Edwards

Dyna MX

Job description

Location: GTA, Ontario

Company: Mattamy Homes Canada

Department: Sales, GTA Division

Employment Type: Full-Time Permanent

Reports to: Senior Manager, Sales Process & Administration

When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. And that success is centred on a foundation of great people, because our team is as solid as they come. At Mattamy, we are optimistic, hardworking and supportive. Together we learn and grow as we strive to create a positive impact in the homebuilding industry. Contributing to the Mattamy Way means being surrounded by caring people who encourage you to be exactly who you are. It means your opinion is invited and your contributions count. And it means a career filled with pride, knowing you're part of an environmentally-conscious, action-oriented organization with big plans for the future. The opportunity to bring the future of living to homeowners based on what Canadians value is exciting - and we're making it happen.

Learn more about what makes working at Mattamy special and our award-winning culture.

What we offer

In keeping with the Mattamy Mission to provide the Best Homeowner Experience, the Sales Administration Specialist is responsible for preparing, reviewing, and processing Agreements of Purchase and Sale (APS) for new home construction communities. This role plays a critical part in ensuring accuracy, completeness, and compliance of all purchaser documentation.

What you'll do

• Prepare Agreements of Purchase and Sale (APS), amendments, waivers, and related documentation in accordance with company standards, pricing, and legal requirements
• Ensure all schedules, upgrades, incentives, deposits, and purchaser information are accurately reflected in the APS
• Review executed agreements for completeness, accuracy, and compliance prior to processing
• Track conditional periods, firm dates, amendments, and cancellations
• Act as a liaison between Sales Consultants, management, and legal counsel regarding agreement documentation
• Coordinate revisions and corrections to agreements as required
• Assist with responding to purchaser, lawyer's, and internal inquiries related to APS documentation
• Maintain accurate and organized records of all agreements and related documentation.
• Ensure confidentiality and proper handling of sensitive purchaser information
• Track deposits, forms, and required purchaser signatures
• Support compliance with internal policies, new home warranty requirements (where applicable), and applicable legislation

• Generate reports related to sales activity, firm agreements, and pending conditions
• Support sales launches, incentive tracking, and pricing updates
• Act as back-up support for other sales administration functions as requiredAssist with continuous improvement of sales administration processes

What you bring

• Post-secondary education in business administration, real estate, or a related field is considered an asset.
• 2+ years experience in customer service, sales administration, or an administrative support role within a fast-paced, customer-facing environment.
• Exceptional attention to detail and accuracy
• Strong organizational and time-management skills with the ability to manage multiple agreements simultaneously.
• Professional verbal and written communication skills.
• Demonstrated computer proficiency, including experience with Microsoft Office applications and the ability to learn and navigate CRM and database systems.
• Ability to work both independently and collaboratively within a demanding, team-oriented sales environment.
• Professional with a commitment to integrity, confidentiality, and professionalism at all times.
• Comfortable working a flexible schedule, including evenings and weekends (Saturday/Sunday), as required.

Bonus points

• Direct experience preparing or administering Agreements of Purchase and Sale
• Experience with JD Edwards and/or Dyna MX platforms.

Hours of work

This role will work on a 5 day per week schedule on a rotating basis to cover the sales office operation and be located in the sales office.

Compensation

The expected base salary range for this position is $50,000 - $65,000. Actual pay may vary depending on your job-related knowledge, competencies, and skills.

You will also be eligible to participate in Mattamy's annual bonus program, which gives you the opportunity to increase your total compensation if business and individual goals are achieved.

Who we are

Mattamy Homes is the largest family-owned homebuilder in North America, with 40-plus years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton.

Be yourself. We want it that way.

At Mattamy, we're passionate about creating and promoting a diverse and inclusive environment where everyone can do their best work. Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities. From how we build our teams to cultivating our leaders, we're on a journey toward a welcoming, barrier-free culture for everyone.

Mattamy Homes Canada is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us on your application and we will work with you to meet your needs.

Mattamy companies may use artificial intelligence (AI) tools to support our hiring process, including to help screen or assess candidates along the way. These tools work behind the scenes, while people remain at the heart of every hiring decision.

Qualified applicants will be contacted directly by the Talent Acquisition team.