Sales Account Representative

Trew; Guelph; On-site; CAD 60,000 - 90,000; Full time

Job summary

A leading company in material handling solutions is seeking a Sales Account Representative to oversee customer relationships and drive sales processes. The ideal candidate will have over 5 years of experience in sales, strong communication skills, and a background in material handling systems. This role involves collaborating with internal teams to deliver tailored solutions and ensuring customer satisfaction.

Qualifications

• 5+ years of Sales or Account Management experience preferred.
• Strong customer service and listening skills.
• Experience delivering integrated material handling systems.

Responsibilities

• Building long-term customer relationships.
• Driving the sales process and ensuring timely delivery of solutions.
• Forecasting and tracking key account metrics.

Skills

Customer relationship building

Sales process management

Attention to detail

Verbal communication

Written communication

Leadership

Education

Experience in material handling systems

Job description

Join to apply for the Sales Account Representative role at Trew

This role involves overseeing processes and relationships for the successful sale and implementation of material handling systems. System Sales Engineers will work with predetermined accounts and develop new partnerships, collaborating closely with Solutions Engineering, Sales, Project Engineering, Installation, and Project Management teams. The primary focus is to liaise between customers and internal teams to ensure the timely delivery of solutions tailored to customer needs.

This job is for you if you…

• Know how to build long-term customer relationships
• Enjoy driving the sales process
• Have a strong background in material handling and are looking to advance your career
• Want to contribute to building something great

You’ll be…

• The primary contact and relationship builder with customers
• Helping customers via email, phone, online presentations, screen sharing, and in-person meetings
• Developing trusted advisor relationships with key accounts and stakeholders
• Ensuring timely delivery of solutions according to customer needs
• Communicating progress on initiatives to stakeholders
• Forecasting and tracking key account metrics using our CRM system
• Working with internal teams to onboard and develop clients
• Driving proposal generation with cross-functional teams

What You’ll Need…

• 5+ years of Sales or Account Management experience preferred
• Strong customer service and listening skills
• Experience delivering integrated material handling systems
• Attention to detail for quote accuracy and customer satisfaction
• Effective verbal and written communication skills
• Strong leadership abilities

Mechanical, Software, and Electrical Understanding

• Knowledge of mechanical, software, and electrical systems related to current products, gained through education or experience
• Ability to understand conveyor and material handling system principles and supporting electrical/control systems
• Capability to apply current product lines innovatively to meet customer needs and guide new product development

TREW’s Story

At TREW, we believe business is built on collaboration. Our over 400 team members work daily to do the right thing, contributing to impactful solutions in a supportive environment. We are an equal opportunity employer committed to diversity and inclusion.