Sales Account Manager/ Sales Rep

Caesarstone Ltd. - Corporate; Dollard-des-Ormeaux; On-site; CAD 60,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Business Development Manager to drive sales and foster relationships within the fabricator, A&D, and builder channels. This role demands a proactive approach to client management and strategic development, with a focus on increasing market share and revenue. The ideal candidate will thrive in a fast-paced environment, showcasing strong communication and negotiation skills while managing a territory that requires extensive travel. Join a forward-thinking company dedicated to diversity and inclusion, where your contributions will make a significant impact in the market.

Qualifications

• Experience in outside sales with a focus on client relationship management.
• Strong communication and negotiation skills are essential.

Responsibilities

• Develop and maintain relationships with key accounts in the fabricator market.
• Manage business development and strategy to enhance market share.

Skills

Sales Management

Client Relationship Management

Negotiation Skills

Problem Solving

Fluency in English

Fluency in French

Education

University degree in business or related field

Tools

CRM systems

Power BI

Job description

We are looking for a driven, customer-focused, and adaptable sales professional with a passion for design and a desire to join a high-performing team. As a Business Development Manager reporting to the Regional Sales Manager, you'll thrive on achieving sales success while managing a dynamic territory. This role requires independence and proactive client management, primarily on the road. The key focus areas include:

• Business Development – increasing revenue for the territory
• Key Account Management – developing and maintaining relationships between the company and Kitchen & Bath Retailers, Designers, Contractors, and Fabricators
• Developing Strategy – collaborating with peers and management to improve approaches and increase market share

Territory: North Shore of Montreal

Key Responsibilities:

Fabricator Channel

• Business Development & Key Account Management – demand creation and customer relationship management in the fabricator market
• Regularly engaging with the fabricator sector to strengthen existing relationships and identify new opportunities
• Strategy development to enhance market approaches and increase Caesarstone’s market share
• Introducing new products to the market
• Managing the Fabricator channel Fact Base, including Share of Shelf (SOS), Share of Wallet (SOW), and market intelligence
• Inventory management and daily review of open order reports
• Handling RMA, credit rebills, warranty issues, and submitting retail quotes
• Monitoring sales and invoicing via Power BI

A&D / K&B Channel

• Maintaining and developing relationships with accounts through visits and product knowledge sessions
• Executing sales programs and promotional activities
• Providing samples and marketing materials
• Proactively addressing customer issues and keeping management informed
• Regular communication with the Regional Sales Manager and using CRM systems effectively

Builder Channel

• Managing relationships within the builder sector to increase Share of Shelf and product visibility
• Managing market insights and tender timelines
• Supporting proposals and maintaining customer and project lists

Key Relationships:

• Channel customers (A&D, Builder, K&B)
• Order Desk Reps, Fabricator Team, Regional Manager, and other team members
• External contacts such as owners and suppliers

Requirements:

• University degree in business or related field
• Experience in outside sales; role involves 100% travel
• Proven results in brand building and client relationship management
• Dependability, teamwork, and independence
• Strong communication, negotiation, and problem-solving skills
• Fluency in English and French
• Proficiency with IT systems

Working Conditions:

• Extensive daily travel within the territory
• Ability to conduct presentations and lift items up to 50 lbs.
• Exposure to variable weather conditions

Base salary: $60,000 - $70,000. The candidate should demonstrate leadership, initiative, creativity, self-motivation, and the ability to multitask and complete initiatives independently. We are committed to fostering an inclusive and accessible environment. Caesarstone is an equal opportunity employer dedicated to diversity and inclusion.