SailPoint Engineer - File Access Manager (FAM)

Cognizant Technology Solutions Corporation; Toronto; On-site; CAD 78,300 - 124,000; Full time

Benefits offered by this job

Long-term/Short-term Disability

Employee Stock Purchase Plan

Job summary

A global technology services provider in Toronto is seeking a skilled professional to oversee the design and support of SailPoint File Access Manager (FAM) software. This role requires extensive experience in implementing IAM solutions and the ability to collaborate with multiple teams. Candidates should have significant expertise in technical specifications, integration, and provisioning workflows. The position offers an annual salary ranging from CAD 78,300 to CAD 124,000 depending on experience. Benefits include disability plans and an employee stock purchase program.

Qualifications

• 5+ years of experience with SailPoint FAM software.
• 10+ years in a global IAM environment.
• Strong communication skills to convey technical issues.

Responsibilities

• Design and support the SailPoint FAM software.
• Collaborate with teams on integration and onboarding.
• Provide technical consultation on best practices.

Skills

Implementation of SailPoint FAM

User lifecycle management

Scripting skills

Interpersonal skills

Problem-solving

Education

Bachelor's degree in Computer Science or Engineering

Tools

Cloud technologies

Database technologies (Oracle, SQL Server)

DevOps tools

Job description

Responsibilities

• Design, engineer, deploy, and support of our SailPoint File Access Manager (FAM) software that is part of our Provisioning & Identity Management product suite.
• Work with our business partners, Integration consultants, and internal teams to drive the integration and onboarding of systems and applications on our SailPoint FAM platform.
• Work with our Governance, Risk, HR, and Enterprise Technology partners to develop our FAM Provisioning & Identity Management strategy and technology roadmaps.
• Understand business, application, and security requirements for FAM Provisioning & Identity Management services and translate these into technical specifications. Produce enterprise-level architecture and engineering designs to meet these requirements.
• Be our Subject Matter Expert on SailPoint FAM and provide technical consultation to application owners on best practices and standardization when integrating with SailPoint platform.
• Ensure successful execution of our engineering projects and solutions in collaboration with operations, information security, architecture, and project managers.
• Serve as third and last line of escalation point for FAM IAM Services and supporting utilities. Provide application support, in-depth investigation and troubleshooting for issues that cannot be resolved by tier one and two support.
• Work with vendors to resolve application, software and hardware issues in a timely manner
• Create and maintain system documentation for FAM SailPoint and affiliated technologies, including installation, configuration, and appropriate troubleshooting steps.
• Create support documents and provide training to support and operations team as required.
• Oversee the work performed by external consultants, review design and code and receive/retain the knowledge
• Research and put forward new recommendations to create, automate and improve processes

Technical & Professional Qualifications

• Hands-on experience in the implementation, administration, configuration and support of SailPoint File Access Manager and supporting technologies.
• Experience in integrating SailPoint FAM in a large corporate environment
• Strong understanding of user life cycle, rules, lifecycle events and provisioning workflows etc. to enable the engineering and onboarding of systems and applications on the SailPoint FAM software.
• Working knowledge of IAM industry standards & protocols including SAML, OpenID Connect, Oauth, LDAP, Kerberos, etc.
• Engineering and integration experience with the following technologies:
• Strong Programming skills (Java, BeanShell, JSP/Servlets, PERL, Unix Shell scripts, Batch, Powershell, VB Script, SQL, PL/SQL, Python, etc.) in a DevOps environment
• Multiple operating systems, such as UNIX, Windows, Linux, AIX etc.
• Database technologies (Oracle, SQL Server)
• Single Sign On, MFA, SCIM, and Federation
• Directory integration including Active Directory, LDAP, Virtual Directories
• Automation and/or scripting skills
• Must have a working knowledge of virtualization (e.g. VMware, HyperV) and LAN/WAN/Firewall/VPN network technologies, monitoring, and support best practices.
• Have a good understanding of current regulatory environment and related implications to identity management, security and audit compliance

Education & Experience

• 5+ years of experience in implementation, administration, configuration and support of SailPoint FAM software
• 10+ years of technical experience working with multiple 3rd party IAM solution in a fast-paced complex global environment with a demonstrable record of engineering, developing, deploying, and maintaining business critical systems.
• Strong, coordination, and interpersonal skills as this role require significant interaction with different teams across the organization.
• Strong oral and written communication skills and ability to simplify and explain technical issues into understandable business language.
• Strong academic background (e.g., computer science, engineering)

Applications will be accepted until 4/4/26

Salary and Other Compensation:

The annual salary for this position is between CAD 78,300- CAD 124,000 depending on experience and other qualifications of the successful candidate.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Long-term/Short-term Disability

Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.