IAM Operations Engineer

Cognizant; Oakville; On-site; CAD 98,000 - 115,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays + Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant Technology Solutions Corporation, Oakville, Canada, seeks an experienced IAM Operations Engineer to manage the identity lifecycle, JML, and access governance across Microsoft Entra ID, Active Directory, Ping Identity, and other enterprise platforms. The ideal candidate will leverage SailPoint IdentityIQ and SAP GRC for entitlement analysis and maintain audit-ready documentation.

Responsibilities include provisioning, role-based access control, certification campaigns, and

Qualifications

• 5–8 years of IAM Operations experience.
• Strong JML, provisioning, deprovisioning, RBAC, SoD.
• Experience with SailPoint IdentityIQ, SAP GRC, and ServiceNow.
• Knowledge of SAML, OAuth, OIDC, SCIM is preferred.
• Experience with HR data sources like SAP SuccessFactors is desirable.

Responsibilities

• Execute end-to-end Joiner, Mover, and Leaver (JML) processes.
• Provision identities across Entra ID, Active Directory, Ping Identity, PingFederate, PingOne, and integrated apps.
• Assign RBAC entitlements and ensure least privilege and SoD compliance.
• Process role changes using HR data from SAP SuccessFactors and resolve SoD conflicts.
• Perform entitlement analysis with SailPoint IdentityIQ and SAP GRC.
• Support role catalog maintenance and entitlement remediation.
• Coordinate access certification campaigns and track progress.
• Record activities in ServiceNow for audit traceability.
• Monitor IAM SLAs and produce governance metrics.

Skills

IAM Operations

JML processes

RBAC & SoD

SailPoint IdentityIQ

ServiceNow

Microsoft Entra ID

Tools

SailPoint IdentityIQ

SAP GRC

ServiceNow

Microsoft Entra ID

Active Directory

PingFederate

PingOne

Ping Identity

Job description

Practice - CIS - Cloud, Infrastructure, and Security Services

About Cloud Infrastructure & Security Services: Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about embracing digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the rapidly evolving needs of the digital era. Our holistic approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to run the business in a secure environment.

Job Summary

We are seeking an experienced IAM Operations Engineer to manage enterprise identity lifecycle, role administration, and access certification processes. This role will execute Joiner, Mover, and Leaver (JML) activities across Microsoft Entra ID, Active Directory, Ping Identity, and other enterprise platforms while ensuring timely and compliant access management. The ideal candidate will bring strong experience with SailPoint IdentityIQ, SAP GRC, ServiceNow, identity federation, and role-based access controls. The position requires a strong focus on operational accuracy, SLA adherence, access governance, and audit-ready documentation.

In this role, you will:

• Execute end-to-end Joiner, Mover, and Leaver processes, including account provisioning, entitlement changes, deprovisioning, access revocation, and session termination.
• Provision and administer identities across Microsoft Entra ID, Active Directory, Ping Identity, PingFederate, PingOne, and integrated enterprise applications.
• Assign role-based entitlements and ensure access adheres to least-privilege, RBAC, and Segregation of Duties (SoD) requirements.
• Process role changes based on authoritative HR data from SAP SuccessFactors and identify or escalation SoD conflicts, entitlement gaps, and incomplete role definitions.
• Perform role engineering and entitlement analysis using SailPoint IdentityIQ and SAP GRC to identify inactive, orphaned, anomalous, or deprecated access.
• Support role catalog maintenance, role hygiene, entitlement remediation, and implementation of approved role changes.
• Coordinate access certification campaigns, including population generation, task distribution, completion tracking, exception management, and certification reporting.
• Execute access removal and remediation actions resulting from certification campaigns and validate completion evidence.
• Record JML, role management, certification, and remediation activities in ServiceNow to maintain traceability and audit readiness.
• Monitor IAM operational SLAs, generate access governance metrics, maintain documentation, and support audit and compliance requirements.

What you need to have to be considered

• 5–8 years of experience in IAM Operations, Identity Governance, Access Provisioning, or Identity Lifecycle Management.
• Strong hands‑on experience with JML processes, account provisioning/deprovisioning, entitlement administration, RBAC, least privilege, and SoD controls.
• Experience with SailPoint IdentityIQ for identity governance, certifications, entitlement analysis, and access management.
• Working knowledge of Microsoft Entra ID, Active Directory, Ping Identity, PingFederate, and/or PingOne for identity administration, federation, and access management.
• Experience with SAP SuccessFactors as an identity source and SAP GRC for role and SoD governance is highly desirable.
• Strong understanding of access certification campaigns, access reviews, entitlement remediation, and audit evidence requirements.
• Experience with ServiceNow for access requests, incidents, workflow tracking, and maintaining auditable IAM records.
• Knowledge of identity standards and protocols such as SAML, OAuth 2.0, OIDC, and SCIM is preferred.
• Strong analytical, troubleshooting, documentation, and stakeholder communication skills with experience operating against defined IAM SLAs.

Applications will be accepted until 16 Nov 2026.

Salary and Other Compensation:

The annual salary for this position is between $[68,500 - 80,500] depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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