RQ09190 - UX Designer - Senior

Rubicon Path; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An innovative firm seeks a skilled content designer to create user-centered content that simplifies complex information. This role involves collaborating with UX teams and stakeholders in an agile environment to develop effective content strategies. The ideal candidate will have a strong background in content management, design standards, and a proficiency in tools like Figma. Join a forward-thinking organization that values collaboration and user experience, and make a significant impact on product design and development. If you are passionate about creating accessible and engaging content, this opportunity is perfect for you.

Qualifications

• Specialization in content design and experience with OPS design standards.
• Experience leading complex product/service design projects.

Responsibilities

• Designing user-centered content to simplify complex processes.
• Collaborating with UX designers and stakeholders in agile environments.

Skills

User-centered Content Design

Content Management Systems

Content Analysis

Agile Product Development

Figma

Communication Skills

Education

Bachelor's Degree in Design or related field

Tools

Figma

Job description

Experience and Skill Set Requirements:

1. User-centered Content Design (30%)
   • Experience designing content to meet user needs and simplify complex, technical language and processes.
   • Ability to discern the right information in the right format for users.
   • Robust experience in writing, editing, and publishing digital content.
   • Experience using content management systems and content production processes.
   • Ability to write in plain, clear language that is understandable and accessible.
   • Expertise in content analysis, auditing, and copyediting to align with user needs and best practices.
   • Proficiency with methods and approaches to address various content design challenges during product development.
   • Understanding of government accessibility requirements and designing content for assistive technologies.
   • Ability to use data, research, and evidence to review and improve content design.
   • Consistent application of content standards and style guidelines.
   • Understanding of content lifecycle management and advocacy for it among stakeholders.
   • Contribution to content strategies and policies, including creating content patterns or standards.
   • Ability to produce content concepts and prototypes through various methods.
   • Experience collaborating with UX and Service designers in research and product design activities.
   • Practice ego-free design, openness to feedback, and collaborative support among designers.
   • Use pragmatic, thoughtful design approaches, focusing on organizational value rather than textbook solutions.
2. Communications (20%)
   • Strong skills in preparing research documentation such as reports, reviews, and assessments.
   • Effective presentation of ideas and suggestions in a user-friendly manner.
   • Ability to communicate content design concepts and prototypes clearly.
   • Experience communicating with technical and subject matter experts to gather key information.
   • High emotional intelligence, stakeholder interest discernment, and consensus-building skills.
   • Strong mentoring and coaching abilities to convey content design concepts to non-design team members.
3. Agile Product Development (15%)
   • Experience working in an agile, sprint-based environment.
   • Understanding of iterative development cycles (Discovery, Agile, Beta, Live).
   • Experience collaborating with multiple designers on complex product deliveries.
   • Ability to see design tasks as part of the larger product development process.
   • Adaptability and responsiveness to feedback on work and process.
4. Experience (15%)
   • Experience with medium-to-large product/service design projects.
   • Experience designing content for complex organizational services and products.
   • Leadership experience in strategy and content design execution.
   • Proficiency with Figma UI design software.
   • Experience designing interfaces with a design system.
   • Experience conducting content audits.
   • Ability to create content within organizational standards and guidelines.
   • Experience preparing documentation for translation into other languages.
5. Must Haves:

• Specialization in content design.
• Experience with OPS design standards and systems, including enterprise products like CXP.
• Proficiency with Figma.
• Understanding of iterative product development cycles (Discovery, Agile, Beta, Live).