RPP - Outbound Sales Representative

Wirelessdna; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

Join a dynamic team as an Outbound Sales Associate, where you'll engage with customers, drive sales, and ensure satisfaction. Your role will significantly impact customer experience and contribute to business growth through effective communication and collaboration.

Qualifications

• 1–2 years of experience in outbound call center operations.

Responsibilities

• Engage with customers to drive sales and deliver exceptional experience.
• Conduct post-sale follow-ups to ensure customer satisfaction.
• Collaborate with teammates to meet monthly targets.

Skills

Communication

Sales

Customer Experience

Job description

Wireless DNA Inc., 1109 - 4789 YONGE STREET, Toronto, Ontario, Canada Req #111

May 15, 2025

Job Summary:

As an Outbound Sales Associate, you’ll be the voice of our brand for our customers—leading conversations that build trust, drive sales, and create long-term loyalty. From recommending the right devices and bundles to ensuring post-sale satisfaction, your work directly impacts customer experience and business growth. This is an exciting opportunity to join a dynamic, fast-paced team where collaboration and results go hand-in-hand.

Key Responsibilities:

1. Engage with existing and potential customers to drive sales and deliver an exceptional customer experience
2. Conduct timely post-sale follow-ups to ensure customer satisfaction and retention
3. Promote plan upgrades, additional lines, and suitable devices to meet customer needs
4. Introduce and offer products/solutions through strategic follow-up conversations
5. Collaborate with teammates to meet and exceed monthly targets and KPIs

What We’re Looking For:

1. A strong communicator who can build rapport and trust quickly
2. Proven ability to upsell and close sales through consultative conversations
3. High energy, self-motivation, and a passion for delivering results
4. Team-oriented mindset with a commitment to shared success
5. 1–2 years of proven experience in outbound call center operations