RPP - Outbound Sales Representative

Wireless DNA Inc.; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

Wireless DNA Inc. is seeking an Outbound Sales Associate to join their dynamic team in Toronto. In this role, you'll engage with customers, drive sales, and ensure satisfaction through effective communication and follow-ups. You're expected to have proven experience in outbound sales, with a passion for results.

Qualifications

• 1–2 years of proven experience in outbound call center operations.
• Strong communicator who can quickly build rapport.
• Proven ability to upsell and close sales.

Responsibilities

• Engage with customers to drive sales and deliver an exceptional experience.
• Conduct post-sale follow-ups for customer satisfaction.
• Promote plan upgrades and additional lines.

Skills

Communication

Customer Experience

Sales

Consultative Conversations

Team Collaboration

Job description

Wireless DNA Inc., 1109 - 4789 YONGE STREET, Toronto, Ontario, Canada Req #111

May 15, 2025

Job Summary:
As an Outbound Sales Associate, you’ll be the voice of our brand for our customers—leading conversations that build trust, drive sales, and create long-term loyalty. From recommending the right devices and bundles to ensuring post-sale satisfaction, your work directly impacts customer experience and business growth. This is an exciting opportunity to join a dynamic, fast-paced team where collaboration and results go hand-in-hand.

Key Responsibilities:

• Engage with existing and potential customers to drive sales and deliver an exceptional customer experience
• Conduct timely post-sale follow-ups to ensure customer satisfaction and retention
• Promote plan upgrades, additional lines, and suitable devices to meet customer needs
• Introduce and offer products/solutions through strategic follow-up conversations
• Collaborate with teammates to meet and exceed monthly targets and KPIs

What We’re Looking For:

• A strong communicator who can build rapport and trust quickly
• Proven ability to upsell and close sales through consultative conversations
• High energy, self-motivation, and a passion for delivering results
• Team-oriented mindset with a commitment to shared success
• 1–2 years of proven experience in outbound call center operations
• Wireless DNA Inc., 1109 - 4789 YONGE STREET, Toronto, Ontario, Canada