Route Manager

Primo Water Corporation; Richmond; On-site; CAD 70,000; Full time

Job summary

Primo Water Corporation is seeking a Route Sales Supervisor to oversee a team of Route Sales Representatives. This role involves coaching, managing performance, and ensuring operational excellence while providing exemplary customer service. Ideal candidates will have management experience and strong logistical skills, contributing to the growth and profitability of the branch.

Qualifications

• Experience in management and route operations.
• Class 5 license with airbrakes required.
• Focus on operational excellence and customer service.

Responsibilities

• Supervise Route Sales Representatives and inside associates.
• Provide coaching and training to ensure revenue goals are met.
• Manage associate performance and customer acquisition.

Skills

Management experience

Route operations

Excellent computer skills

Advanced logistic skills

People skills

Job description

Overview

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.

If you are a current associate of Primo Brands, please apply via myADP.

Pay: $70,000 / year

Location: Richmond, BC

Monday to Friday 9:00 AM - 5:00 PM

Responsibilities

• Supervisory responsibility for assigned Route Sales Representatives and inside associates.
• Provide coaching, training and motivation to new and existing Route Sales Representatives and inside associates to ensure achievement of branch revenue, profit and growth goals
• Manage associate performance to ensure customer base goals are achieved; hold Route Sales Representatives and inside associates accountable for executing their duties and responsibilities, including, but not limited to, customer acquisition results, customer service, protection of Company assets and safety.
• Identify and acquire high quality, long-term, “preferred” customers to support growth through acquisition and provide exemplary customer service.
• Provide route operations and sales expertise that enhances the profitability and growth of the branch.
• Develop a relationship with and provide service and products to existing customers that insures customer retention and customer loyalty.
• Safely operate open routes due to vacation, illness, injury or termination according to company policy to ensure growth in revenue and profit for existing customers on the route.
• Manage fleet maintenance, vehicle accidents and other equipment failures.
• Route coverage when necessary to fill in for any RSR’s on vacation, sick, leave, etc.

Qualifications

• Experience in management and route operations
• Class 5 license with airbrakes
• Excellent computer skills
• Advanced logistic skills / knowledge of transport constraints
• Focus on operational excellence
• Understanding different personalities (people skills),
• Ability to diffuse escalated situations

Primo Brands’ established portfolio includes billion-dollar brands Poland Spring and Pure Life, premium brands like Saratoga and Mountain Valley, regional leaders such as Arrowhead, Deer Park, Ice Mountain Ozarka, and Zephyrhills, purified brands, Primo Water and Sparkletts, and flavored and enhanced brands like Splash and AC+ION. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.

Primo Brands welcomes and encourages applications from people with disabilities. Reasonable accommodations will be provided on request for candidates taking part in all aspects of the selection process.