Room Service Server

West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel); Edmonton; On-site; CAD 19,000 - 28,000; Part time

Job summary

West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel) seeks a Room Service Server for Fantasyland Hotel. You will deliver personal room service meals with a focus on guest satisfaction and professional service.

The role requires welcoming guests, taking orders, and maintaining room service quality while ensuring cleanliness and accurate cash handling. Part-time role with flexible weekday/weekend availability in Edmonton.

Qualifications

• Experience as a server in a casual fine dining restaurant is an asset.
• Completion of ProServe or willingness to attend required training.
• Ability to multitask and work under pressure.
• Excellent communication and interpersonal skills.

Responsibilities

• Welcomes the guests and serves the food and beverage order to the assigned room.
• Performs opening and closing duties as required and performs side duties as assigned.
• Receives and puts away food and beverage orders from purchasing.
• Picks up trays from the rooms and/or floors in a timely fashion.
• Ensures the overall cleanliness of the outlet.
• Maintains high level of menu knowledge, menu contents, ingredients and preparation methods and responds to guest inquiries.
• Ensures that the quality and consistency of service and product is maintained.
• Adheres to the cash handling procedures.

Skills

Customer service

Multitasking

Communication skills

Interpersonal skills

Education

ProServe certification

Job description

The Room Service Server with Fantasyland Hotel is responsible for ensuring the room service dining experience of our guests exceeds their expectations through attentive and personal service.

Primary Responsibilities

• Welcomes the guests and serves the food and beverage order to the assigned room.
• Performs opening and closing duties as required and performs side duties as assigned.
• Receives and puts away food and beverage orders from purchasing.
• Picks up trays from the rooms and/or floors in a timely fashion.
• Ensures the overall cleanliness of the outlet.
• Maintains high level of menu knowledge, menu contents, ingredients and preparation methods and responds to guest inquiries.
• Ensures that the quality and consistency of service and product is maintained.
• Adheres to the cash handling procedures.

Desired Qualifications

• Previous experience as a server in a casual fine dining restaurant is an asset.
• Completion of ProServe or be willing to attend the required training.
• Ability to multitask and work under pressure.
• Excellent communication and interpersonal skills.

Terms Of Employment

• This is a part-time position that requires flexible availability Monday through Sunday.
• Must be able to pass a basic security clearance.