Room Attendant | Novotel Toronto Centre

Silver Hotel Group; Toronto; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading hotel group in Toronto is seeking a Part-Time Room Attendant to ensure guest rooms are clean and inviting. This role involves routine cleaning duties, addressing guest requests, and promoting a positive image of the property. Ideal candidates are friendly, honest, and able to work in a fast-paced environment. Join a team that values respect and fun while providing exceptional service.

Benefits

Education Reimbursement

Annual Wellness Credit

Team Member Referral Program

Leadership Development

Hotel Stay Discounts

Qualifications

• Ability to lift and carry objects weighing up to 25 pounds.
• Must be available to work weekdays, weekends, and holidays.

Responsibilities

• Cleans and services guest rooms and bathrooms.
• Attends to guest calls and requests.
• Maintains work area and equipment.

Skills

Communication

Teamwork

Customer Service

Job description

Room Attendant - Novotel Toronto

We are currently looking for a Part Time Room Attendant. The Room Attendant performs routine duties in the cleaning and servicing of guest rooms and bathrooms under the supervision of the Housekeeping Supervisor. The Room Attendant is expected to promote a positive image of the property to guests and must be pleasant, honest, friendly, and able to address guest requests and problems.

What We Offer

• Work with like-minded team members who are passionate about their work and keep things fun, every day!
• Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun!
• A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world.
• Education Reimbursement for you (and your children!)
• Annual Wellness Credit
• Team Member Referral Program
• Leadership Development
• Team Building Events
• Culture of Recognition Program
• Hotel Stay Discounts

Key Responsibilities

Reporting to the Housekeeping Supervisor and/or designate, the Part Time Room Attendant is responsible for:

• Enters and prepares the room for cleaning;
• Makes the bed(s) according to hotel standards;
• Replenishes guestroom and bath supplies;
• Delivers and retrieves items on loan to guests e.g. iron and ironing boards;
• Performs rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required;
• Maintains work area and equipment according to hotel standards;
• Attends to guest calls, guest requests /guest complaints in the area assigned to him;
• Responsible for achieving and exceeding guest satisfaction;
• Other duties as assigned.

What We Are Looking For...

• Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance;
• Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces;
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping;
• Stand, sit, kneel, or walk for an extended period across an entire work shift;
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination;
• Must be available to work weekdays, weekends, and holidays as required.

About Novotel Toronto Centre

Newly renovated Novotel Toronto is nestled in the historic district of Old Town Toronto. Our hotel offers a variety of services that make any stay exceptional with a true European touch. Located minutes from Toronto’s major attractions, theatre and concert facilities, Harbourfront, and a myriad of shopping and dining options. The spacious, contemporary design of our rooms and our unique bedding make Novotel Toronto Centre a great place to stay. Our Café Nicole & Lounge Bar serves dishes from our simple yet generous menu, refreshed seasonally in a stylish setting. Experience 4-star comfort in the heart of the St. Lawrence Neighborhood with cobblestone streets and international gastronomical treats.

About Us

https://www.silverhotelgroup.com/

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels across Canada and the U.S., ranging from internationally branded full and select-service hotels to independent and boutique hotels. Our culture is fundamental to our success. Each team member strives to demonstrate passion, creativity, and fun daily. We are dedicated to delivering exceptional experiences guided by our core values: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. Our mantra “You Matter” resonates with over 600 team members, fostering engagement and retention. We are looking for new team members who demonstrate both aptitude and passion to contribute to our culture.

Help us build something exceptional!

Our Commitment to Inclusivity

The Silver Hotel Group values outstanding hospitality and is committed to respecting the rights of all individuals under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We provide a barrier-free environment for guests, colleagues, and applicants. Accommodations are available upon request throughout the recruitment process. Please contact Human Resources at 905-362-9503. We are an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or other protected characteristics.