Room Attendant

Coast Hotels Limited; Victoria; On-site; CAD 27,000 - 36,000; Full time

Job summary

Coast Victoria Hotel & Marina by APA is hiring a Room Attendant to support our housekeeping team in maintaining high cleanliness and service standards for guest rooms and public areas in Victoria, BC. You will ensure rooms are prepared to Coast Hotels’ specifications and assist with safety and order across shifts.

The role requires physical endurance, a friendly customer-service mindset, and the ability to work evenings, weekends and holidays in a fast-paced hotel environment.

Qualifications

• Minimum 1 year of experience in a similar role.
• Must be able to lift 40 pounds and stand for extended periods.
• Strong verbal and written English communication.
• Able to work evenings, weekends and holidays.

Responsibilities

• Review room assignments with the Housekeeping Supervisor at shift start.
• Maintain safety, hygiene, and cleanliness standards.
• Clean and prepare rooms following Coast Hotels procedures.
• Change linens and ensure amenities are in place.

Skills

Customer service

Team-oriented

Communication skills

Flexible schedule

Education

High school diploma

Job description

Coast Victoria Hotel & Marina by APA, 146 Kingston St, Victoria, British Columbia, Canada

Job Description

Posted Friday, July 24, 2026 at 10:00 AM

At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where diverse perspectives and backgrounds strengthen our team, our service, and our connection to the communities we serve.

Job assignment. The Room Attendant will contribute to the overall success of the hotel by ensuring that the Coast Hotels cleanliness and hygiene standards are consistently met for all guest room and public areas of the Hotel. This position will also be responsible for maintaining a positive work environment in the housekeeping area while maintaining high internal / external customer service standards.

Responsibilities

• Reviews and discusses room assignment sheet with Housekeeping Supervisor at the beginning of every shift
• Is committed to working safely, including adherence to safety regulations, hygiene and cleanliness
• Follows Coast Hotels procedures for the cleaning and making up of rooms
• Changes linens in assigned guest rooms according to established policies and procedures
• Ensures that all room amenities are in place, and that all drapes, sheers, windows and balcony doors are closed and locked prior to room completion.
• Conducts daily inspections of assigned rooms for deficiencies and immediately completes work orders for the maintenance department
• Conducts room checks and informs Housekeeping of any discrepancies
• Turns in all lost & found items to the Housekeeping Office immediately upon leaving an assigned floor
• Ensures that the housekeeping cart is fully supplied, and that all needed supplies and equipment are in good working order
• Sorts recyclable items according to Coast Hotels recycling program guidelines
• Other duties as assigned by the Executive Housekeeper

Skills/Knowledge/Experience

• Minimum 1-year experience in a similar position an asset
• Successful completion of high school education preferred, but combination of experience and education will be considered
• Physical requirements include the ability to lift, push and pull a minimum of 40 pounds, to stand and / or walk for an extended period of time, ability to stoop, kneel and reach, or perform repetitive foot and hand action, and the ability to bend at the waist
• Demonstrated ability to work in a fast paced, multi-tasking team environment
• Demonstrated superior customer service philosophy
• Good verbal and written English communication skills
• Exemplifies Coast’s core values and enjoys working in a culture of accountability
• Able to work a flexible schedule, which includes evenings, weekends and holidays

Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities& more!

Coast Hotels is committed to creating an inclusive and accessible workplace for all candidates and Ambassadors.
If you require accommodation during the hiring process, please let us know.

Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted

Coast Victoria Hotel & Marina by APA, 146 Kingston St, Victoria, British Columbia, Canada