Room Attendant

Holiday-In; Toronto; In loco; CAD 33.000 - 37.000; Part-time

Vantaggi offerti da questo lavoro

Health, Vision, and Dental Coverage

Wellness Days

Employee Social Events

On-Site Parking

Onsite Gym/Pool

Retirement Saving Plan

Career Development

Hotel Discounts at IHG

Descrizione del lavoro

Join Holiday Inn Toronto International Airport as a Housekeeper, where you'll ensure guest satisfaction through meticulous cleaning of rooms. This role highlights teamwork and guest service, making it perfect for those with a passion for hospitality.

We offer a range of benefits including Health, Vision, and Dental Coverage, along with career development opportunities. Located near Pearson Airport, our hotel boasts extensive facilities and a commitment to an inclusive workplace.

Competenze

• Some housekeeping experience required.
• Basic reading, writing, and math skills.

Mansioni

• Clean and service assigned rooms according to established standards.
• Notify supervisor when service is complete.
• Respond to guest complaints and ensure corrective actions.
• Monitor and control supplies and minimize waste.
• Maintain security of equipment and supplies.

Conoscenze

Attention to detail

Teamwork

Problem solving

Organizational skills

Friendly and hospitality focused

Descrizione del lavoro

Holiday Inn Toronto International Airport, Toronto, ON, CA

Salary Range: $24.18 To $26.87 Hourly

Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 20 hotels owned and managed by Easton’s Group of Hotels, and more in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees. If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.

At Easton's, we are committed to fostering an inclusive workplace where every individual feels valued, respected, and empowered to contribute. We believe that inclusion strengthens our teams, drives innovation and enables us to achieve our vision while creating opportunities for everyone to thrive.

About the Hotel:

Welcome to the vibrant Holiday Inn Toronto International Airport, where excitement and comfort collide! Boasting 451 rooms and owned by Easton's Group of Hotels , we're just minutes from Pearson Airport. Indulge in our expansive restaurant and bar and explore over 20,000 square feet of versatile banquet space.

Benefits:

• Health, Vision, and Dental Coverage
• Wellness Days
• Employee Social Events
• On-Site Parking
• Onsite Gym/Pool
• Retirement Saving Plan / Deferred Profit-Sharing Plan
• Career Development
• Hotel Discounts at IHG

JOB OVERVIEW

Clean guest rooms and/or other assigned areas in a timely and thorough manner to ensure total guest satisfaction

DUTIES AND RESPONSIBILITIES

• Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.
• Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
• Report to supervisor needed repairs or unsafe conditions.
• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Monitor and control supplies/amenities and minimize waste within all areas of housekeeping.
• Maintains linen cart and supplies neat and organized to department standards.
• Maintains security of equipment, keys and supplies issued each day.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May regularly assist with deep cleaning projects.
• May have turndown duties.
• Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards

QUALIFICATIONS AND REQUIREMENTS

• Basic reading, writing, and math skills.
• Some housekeeping experience
• Friendly and hospitality focused
• Attention to detail
• Ability to work under pressure in a fast paced, stressful environment
• Organizational skills
• Teamwork
• Problem solving

Accessibility & Accommodation:

• Holiday Inn Toronto International Airport is committed to an inclusive, accessible recruitment process. Accommodations are available upon request for all stages of the selection process.
• Should you require any accommodations during an interview process, kindly let us know in advance, as we are committed to an inclusive and accessible recruitment process.