Room Attendant

Accor Apartments & Realty; Municipality of Lorne; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a vibrant team at a renowned hospitality establishment, where you will play a crucial role in ensuring guest satisfaction as a Room Attendant. Your meticulous attention to detail will shine as you maintain the cleanliness of our rooms, creating a welcoming environment that guests will remember. Enjoy the benefits of working in a stunning coastal location with opportunities for personal growth and development. Be part of an inclusive team that values collaboration and diversity, and take pride in contributing to exceptional guest experiences. This is your chance to make a meaningful impact in the world of hospitality.

Benefits

Onsite accommodation available

Complimentary gym and pool access

Local discounts on services

Discounted staff rates for travel

Qualifications

• Experience as a cleaner or room attendant is a plus.
• Strong communication and time management skills are essential.

Responsibilities

• Thoroughly clean guest rooms and maintain high standards.
• Respect guest privacy and report maintenance issues promptly.

Skills

Cleaning experience

Communication skills

Attention to detail

Time management

Physical stamina

Team collaboration

Job description

Tuesday, 1 April 2025

Mantra Lorne is located in the coastal town along the Great Ocean Road, spread across 12 acres of landscaped gardens, boasting undeniable beachfront accommodation offering heritage hotel rooms and modern one and two bedroom apartments. The Larder, on-site restaurant, offers daily breakfast, lunch, and dinner, all crafted from locally sourced ingredients.

Proudly housing the largest residential conference venue in regional Victoria, Mantra Lorne can host groups of up to 600 guests for bespoke corporate and private events.

There is plenty to do in your downtime, from exploring waterfalls, shipwrecks, and bushwalking; to having a game of tennis or golf; immersing yourself in art exhibitions and markets; to simply relaxing on the beach enjoying the afternoon sun.

Perks of joining Mantra Lorne

• Onsite accommodation available in shared facilities for a weekly fee (upon availability)
• Complimentary access to gym and pool, surfboard hire, and local discounts, including massages and surfing lessons
• Live and work by the beach in Victoria's oldest guest house and largest regional conference venue
• Travel the world with access to heavily discounted staff rates through Accor

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

The Role

• Casual loading on all hourly rates! Base rate of $24.98. With Loadings: Monday - Friday $31.23ph, Saturday $37.47ph, Sunday $43.72ph and Public Holidays $62.45ph!
• Adult wages for all team members 16 years and above
• Supportive and fun team

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.