Room Attendant

Inn at Laurel Point; Kingston; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated Room Attendants to ensure guest rooms meet high standards of cleanliness and service. This role emphasizes teamwork and a commitment to creating a welcoming atmosphere for guests. Responsibilities include cleaning rooms, maintaining safety standards, and upholding exceptional customer service. Ideal candidates will possess strong organizational skills and attention to detail, thriving in a diverse team environment. Join a company that values excellence, respect, curiosity, and stewardship, and make a meaningful impact in the hospitality industry.

Qualifications

• Previous guest service and/or housekeeping experience is an asset.
• Excellent organization, time management, and communication skills.

Responsibilities

• Clean assigned guest rooms according to established standards.
• Participate in sustainable operations and maintain a safe work environment.

Skills

Guest Service Skills

Organization Skills

Time Management Skills

Communication Skills

Attention to Detail

Self-Motivation

Education

Previous Housekeeping Experience

Job description

Summary of Position:
Room Attendants are responsible for ensuring that each guest’s room is presented according to Inn at Laurel Point standards, while also focusing on creating an atmosphere of warm Guest Service, teamwork and excellence.

Responsibilities:

• Clean assigned guest rooms according to Inn at Laurel Point standards. This involves changing bed linens, making beds, dusting, vacuuming, cleaning the bathroom, changing the towels, removing all garbage, deep cleaning, placing furniture to its original position, etc.
• Actively participates in department specific initiatives working towards sustainable operations
• To be Health & Safety conscious and actively involved in maintaining a safe work environment
• Complies with the Inn at Laurel Point’s procedures and code of ethics
• Performs other tasks, which are assigned by management
• Upholds the highest standard of internal and external customer service at all times

Qualifications:

• Previous guest service and/or Housekeeping experience an asset
• Proven self-motivation, ability to work well with minimum supervision
• Excellent guest service skills
• Excellent organization, time management and communication skills
• Must have a high level of attention to detail
• Work well within a diverse team environment
• Must be able to embrace the 4 core values of the Laurel Point Inn: Excellence, Respect, Curiosity and Stewardship

Job Requirements:

• Must be fully available to work weekdays, all weekends and all statutory holidays
• Ability to work a 8am-4:30pm shift daily (Monday through Sunday)
• Ability to lift 40 pounds on a regular basis
• Ability to sustain prolonged periods of bending and kneeling
• Must be legally permitted to work in Canada

Reports To: Housekeeping Manager