Room Attendant

InnVest Hotels; Brandon; Hybrid; CAD 31,000 - 42,000; Full time

Job summary

InnVest Hotels in Brandon, Manitoba, is seeking a Housekeeping Attendant to clean and service assigned guest rooms in a timely, organized manner according to procedures and standards. You will notify front desk when rooms are ready for sale, report any rooms that cannot be serviced on time, and communicate repairs needed to your supervisor.

Maintain equipment security, logs, and supplies, respond to guest requests promptly, and present a professional image through appearance and dress while

Qualifications

• Experience in hospitality is preferred but not required.
• Ability to follow procedures and standards.
• Excellent guest service and communication skills.

Responsibilities

• Cleans and services assigned guest rooms according to procedures and standards.
• Notifies front desk when service is complete so rooms may be sold.
• Reports any room unable to be serviced within appropriate time standards to supervisor.
• Reports needed repairs of unsafe conditions to supervisor.
• Responds to requests from guests, supervisors or management in a timely and efficient manner.
• Maintains linen cart and supplies neat and organized to department standards.
• Maintains security of equipment, keys and supplies issued each day.
• Reports and logs lost and found articles to supervisor.
• Follows procedures for standard cleaning and self-inspecting program.
• Responds quickly to guest requests in a friendly manner and follows up to ensure guest satisfaction.
• Provides a professional image at all times through appearance and dress.
• Follows company policies and procedures.

Skills

Detail Oriented

Team Player

Growth Opportunities

Work-Life Balance

Job description

Description

Ø Cleans and services assigned guest rooms in a timely and organized manner according to procedures and standards.

Ø Notifies guest services (front desk) when service is complete so rooms may be sold. Reports any room unable to be serviced within appropriate time standards to supervisor.

Ø Reports needed repairs of unsafe conditions to supervisor.

Ø Responds to requests from guests, supervisors or management in a timely and efficient manner.

Ø Maintains linen cart and supplies neat and organized to department standards.

Ø Maintains security of equipment, keys and supplies issued each day.

Ø Reports and logs lost and found articles to supervisor.

Ø Follows procedures for standard cleaning and self-inspecting program.

Ø Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.

Ø Provides a professional image at all times through appearance and dress.

Ø Follows company policies and procedures.

Behaviors

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Team Player

: Works well as a member of a group

Motivations

Growth Opportunities

: Inspired to perform well by the chance to take on more responsibility

Work-Life Balance

: Inspired to perform well by having ample time to pursue work and interests outside of work