Risk Management Coordinator

Scarborough Health Network; Golden Horseshoe; On-site; CAD 70,000 - 90,000; Full time

Job summary

Join a leading healthcare organization as a Risk Management Coordinator, where you will manage confidential information and collaborate with various departments. This role requires strong organizational and problem-solving skills, as well as experience in risk management and compliance. Be part of a diverse team that values inclusivity and equitable employment practices.

Qualifications

• At least 3 years of experience in a fast-paced environment.
• Experience with legislative compliance and enterprise risk management.

Responsibilities

• Manage annual insurance for all SHN sites and prepare reports.
• File claims with insurers and collaborate with leadership.
• Develop recall processes and metrics for product recalls.

Skills

Critical Thinking

Analytical Skills

Problem Solving

Organization

Time Management

Education

Undergraduate Degree

CRM Certification

Project Management Certification (PMP)

Tools

Microsoft Office

Job description

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Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities. We are a community-affiliated teaching site for the University of Toronto, partnering with various universities and colleges to train healthcare professionals. SHN has received the Excellence in Diversity and Inclusion Award from the Canadian College of Health Leaders and was named Canada’s Most Admired Corporate Cultures for 2023. Learn more at shn.ca

Job Description: Position Overview

Reporting to the Director, Privacy and Risk Management, the successful candidate will be an independent, proactive team player with strong organizational, investigative, and problem-solving skills. The role involves managing confidential information and exercising sound judgment.

Responsibilities

• HIROC Insurance: Complete and update annual insurance for all SHN sites; develop processes for obtaining certificates of insurance; prepare reports.
• Legal Affairs: File claims with insurers; liaise with departments; collaborate with leadership and legal counsel; prepare reports; develop standard work for legal processes; monitor KPIs.
• Product Recalls: Develop recall processes; review and manage recalls; develop metrics; support ERM and LCM processes; prepare reports; collaborate with leadership to develop reports for SLT and Board; develop standard work.

Requirements

• Undergraduate degree in a relevant field
• CRM Certification required
• Project Management certification (PMP) or equivalent experience is an asset
• At least 3 years of experience in a fast-paced environment, with legislative compliance, enterprise risk management, medico-legal processes, and change management
• Excellent critical thinking, analytical, and problem-solving skills
• Knowledge of risk management principles and standards
• Proficiency in Microsoft Office
• Experience managing sensitive information
• Strong organization and time management skills

Accommodation and Diversity

SHN values diversity and inclusiveness, providing equitable employment practices and accommodations in compliance with AODA. All qualified applicants will be considered regardless of personal characteristics or background.

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