Risk Management Analyst

Interior Health; Kelowna; Hybrid; CAD 69,000 - 100,000; Full time

Benefits offered by this job

Employee Assistance Program

Education opportunities

Vacation paid

Insurance premiums paid

Extended health & dental

Municipal Pension Plan

Work-life balance

Job summary

Interior Health in Kelowna seeks an experienced Leader, Risk Management on a full-time term through April 2027. The role supports risk management and legislative analysis across IH operations, guiding claims management and ensuring compliance.

You will analyze risk events, develop mitigation plans, and collaborate with external partners to manage risk proactively. The position offers flexible work within the IH Region with in-office Kelowna meetings required, and a comprehensive benefits package

Qualifications

• Graduation from a recognized diploma or degree in Health Information Science, Health Administration or related discipline.
• Five to seven years of recent, related experience.
• Experience and/or certification in Risk Management is an asset.
• Or an equivalent combination of education and/or experience.

Responsibilities

• Reviews risk events and guides appropriate responses to minimize recurrence and liability.
• Proactively reviews potential risk events and recommends mitigation strategies.
• Works with Clinical Operations Leaders to collect risk event information and coordinate with insurers.
• Identifies, analyzes and reports on key risk themes and trends.
• Delivers risk management education with IH partners and beyond.

Skills

Risk management concepts

Stakeholder communication

Analytical thinking

Policy training

Project management

Education

Health Information Science

Health Administration

Law / Business (asset)

Job description

Position Summary

Interior Health is looking for an experienced Leader, Risk Management to join our team on a full time Term basis at our Kelowna location. The expected term duration is until April 2027. This position offers a flexible work location from within the Interior Health Region, but attending in office meetings in Kelowna is required.

What we offer:

• Employee & Family Assistance Program
• Employer paid training/education opportunities
• Employer paid vacation
• Employer paid insurance premiums
• Extended health & dental coverage
• Municipal Pension Plan
• Work-life balance

Salary Range:

The salary range for this position is $69,218 (min) to $86,522 (midpoint) to $99,501 (max) per annum, based on 1.0 FTE. Interior Health typically establishes salaries within the minimum and midpoint of the salary range based on qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

About the job:

In accordance with the established vision and values of the organization, the Risk Management Analyst supports risk management and legislative analysis within the scope of IH operations and guides claims management across the organization. The Risk Management Analyst reviews risk management scenarios as they arise, and guides and directs the response to ensure IH meets the requirements of relevant legislation. The Risk Management Analyst is instrumental in both reactive and proactive risk management, by assessing risk events that have occurred and supporting the identification of emerging risks anywhere within the scope of IH operations. In conjunction with other IH partners, and consulting with external legal and insurance professionals as necessary, the incumbent guides IH's response to risk events. The Risk Management Analyst also compiles data from a variety of sources and generates reports to identify key risk themes and trends. In conjunction with Risk Management colleagues, the incumbent examines the significance of potential risk events that have not yet occurred where raised by internal partners, analyzes the likelihood and impact of occurrence, and advises key partners as to the most appropriate approach to proactively mitigate, transfer, accept or avoid those risks. Additionally, the incumbent will assist in ensuring IH's compliance with select legislative obligations as directed by the Leader, Risk Management.

Typical duties and responsibilities:

• Reviews risk events that have occurred and, in consultation with external legal counsel and insurers as necessary, provides guidance and direction to IH staff and physicians as to the most appropriate response in order to minimize the likelihood of reoccurrence and minimize IH's liability.
• Proactively reviews potential risk events, analyzes the likelihood and impact of occurrence and proposes risk management strategies to mitigate, transfer, or avoid risk by; recommends process changes, leverages external partners or communicates with internal and external partners.
• Works directly with Clinical Operations Leaders to facilitate the timely collection of risk event information and communicates with external legal counsel and the Health Care Protection Program (HCPP) in order to facilitate legal representation and insurance claim processing as necessary.
• Identifies, collects, and analyzes relevant information relating to current projects, and provides input and recommendations to the Risk Management team for development, implementation, analysis, dissemination of findings, and policy/practice implications.
• Works collaboratively with Policy and Risk Management colleagues and other IH partners to develop and deliver Risk Management education.
• Maintains knowledge of current risk management best practices and changes in relevant legislation through participation in training (as directed by the Manager), provincial forums and monitoring policies and processes of BC Government Risk Management branch.
• Completes ad hoc reviews of policies and other documentation as requested by the Leader with a view to proactively managing risk and ensuring compliance with relevant legislation.
• Maintains and monitors Risk Management tracking system, compiling data from a variety of sources, and preparing reports that identify key risk themes and trends.
• Supports the Risk Management team through day-to-day management of initiatives; provides progress monitoring and reporting; and assists with identification, management, mitigation/resolution of risks and issues.
• In alignment with IH's Occupational Health & Safety Program, employees shall adhere to all Occupational Health and Safety policies and procedures at all times and attend all required training. Employees are responsible to report any identified hazards, unsafe conditions or incidents to the manager or supervisor immediately.
• Performs other related duties as assigned by the Manager based on operational need.

Honouring Interior Health's commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).

Qualfications

Education, Training, and Experience

• Graduation from a recognized diploma or degree in Health Information Science, Health Administration or another related discipline (e.g. law, business, nursing).
• Five to Seven years of recent, related experience.
• Experience and/or training in Privacy and/or FOI an asset.
• Experience and/or certification in Risk Management an asset.
• Or an equivalent combination of education and/or experience.

Skills and Abilities

• Comprehensive knowledge of risk management concepts, tools, and methods and in depth knowledge of current and relevant legislation.
• Demonstrated written and verbal communication skills across multiple levels of a large complex organization from senior leadership to front line operational staff.
• Advanced analytical and problem-solving skills.
• Demonstrated ability to develop, implement, and deliver education and training programs/ initiatives.
• Demonstrated ability to work as part of a team including successful application of collaborative approaches to problem solving and workload.
• Good knowledge of record keeping practices and basic understanding of operational practices across the spectrum of services provided by IH.
• Strong administrative skills including knowledge of Microsoft office suite business applications, electronic information systems and information management processes.
• Project management experience and abilities an asset.
• Ability to remain organized and on task while handling multiple priorities.
• Ability to adapt to change in a dynamic environment.
• Ability to work unsupervised and independently to manage projects and meet competing deadlines.
• Ability to drive a vehicle and must have a valid class 5 BC Driver's License, ability to travel as required operationally.
• Physical ability to carry out the duties of the position.