Review Clerk

WCB-Alberta; Edmonton; Hybrid; CAD 53,000 - 60,000; Full time

Job summary

Join a forward-thinking organization as a Review Clerk, where you’ll engage in the intricate world of claims management. This role allows you to utilize your judgment and attention to detail while ensuring the protection of personal information. You’ll work independently in a supportive environment, reviewing documents and making critical decisions based on legislation. With a competitive salary and a comprehensive benefits package, this position offers a unique opportunity to grow within a collaborative team dedicated to excellence. If you thrive on detail and enjoy reading, this could be the perfect role for you!

Benefits

Comprehensive Benefits Package

Flexible Work Schedules

Hybrid Work Opportunities

Qualifications

• Post-secondary education or equivalent experience with information access.
• General knowledge of WCB legislation and policy is an asset.

Responsibilities

• Determine access rights to records and redact information.
• Review claim files and medical packages for compliance.

Skills

Attention to Detail

Judgment Skills

Knowledge of FOIP Act

Independent Work

Education

Post-secondary education

Tools

IMAGE

Adobe Pro

eCO

PAM

Job description

As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. Learn more about working for WCB at Careers - WCB Alberta

Job Title:

Review Clerk

Job Type:

Temporary Long Term (Fixed Term) / Full time

Job Location:

Edmonton, Alberta

Review Clerk
Access to Information

Edmonton, Alberta

Temporary, Full-time (1 year with the possibility of extension)

Imagine a job where you get to read and understand the whole story. A job where you get to know what happened in the beginning, what decisions were made in the middle and what came of it all in the end.If this interests you, the Review Clerk position within WCB’s Access to Information business area is for you! This job takes you through how WCB manages the entire life of a claim and provides you with an insight into claims management from the reader’s seat!

You will respond to external requests for copies of information from claim files while ensuring personal information of workers are protected. You will complete a careful line by line review of these claim files and medical information packages and will release information based on the authority of the Workers’ Compensation Act (WC Act) and the Freedom of Information and Protection of Privacy (FOIP) Act.

This career enhancing role will allow you to showcase your talents as an avid reader with superior judgment skills.You will have the freedom to structure your day in an independent work environment with a supportive group of team players.

Are you interested in the full story? Join our team today!

Your Review Clerk responsibilities:

• Use your judgment to determine the right of access to records;
• Use the appropriate procedures for redacting information;
• Review medical information packages to ensure information is being disclosed in accordance with relevant guidelines;
• Review claim files to ensure information released meets the obligation under s. 147 and 148 of the WC Act and under the FOIP Act;
• Read important documents with superior attention to detail to determine what can or cannot be released and/or must be withheld from disclosure;
  For more information about our team, please visit: Access to Information - WCB Alberta .

Your experience and skills:

• Post-secondary education or the equivalent combination of work experience with information access and privacy legislation is preferred.
• General knowledge of WCB legislation, Policy and procedures would be an asset.
• Knowledge and experience applying the FOIP Act.
• Ability to maintain a high attention to detail while reviewing documents for long periods throughout the day.
• Motivated to work independently.
• Proficiency using business computer applications including IMAGE, Adobe Pro, eCO and PAM.
• The ability to exercise independent judgment and work with minimal supervision.
• Knowledge of medical terminology is considered an asset.

We offer a competitive salary, a comprehensive benefits package, flexible work schedules and hybrid work opportunities that foster a healthy work-life balance. You’ll work with supportive leaders and skilled professionals in a caring and collaborative work environment. For more information, please see our Employee Handbook, available on our website.

Salary: Salary Grade 6Start Rate: $53,199 to Job Rate: $59,125

This is a temporary, full-time position for approximately one year with the possibility of extension and/or permanency. Candidates under consideration for this position may be asked to complete computer testing. Final candidates for this position are required to undergo a security clearance as a condition of employment. Candidates with lesser qualifications may be considered for the Access to Information, Triage Clerk position.

We are committed to providing equal opportunity to all qualified persons, without regard to race, colour, religion or national origin, gender (or gender identity or expression), age, sexual orientation, physical or mental disability. Equal opportunity is provided in employment, promotions and wages.

Please apply online by submitting a cover letter and resume to www.wcb.ab.ca/careers. We thank all applicants for their interest; however, only candidates under consideration will be contacted.

Closing Date: May 12, 2025