Revenue Operations Manager

Benevity; Vancouver; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading company in social impact technology is seeking a Revenue Operations Manager to optimize their go-to-market strategy. This pivotal role involves data analysis, process optimization, and cross-functional collaboration to drive revenue growth. The ideal candidate will have 5-7 years of experience in Revenue Operations and proficiency in CRM platforms.

Qualifications

• 5-7 years of experience in Revenue Operations or related roles.
• Proficiency in CRM and Marketing Automation platforms.
• Strong skills in data analysis and visualization.

Responsibilities

• Lead comprehensive reporting and analysis initiatives.
• Design and implement processes to increase efficiencies.
• Facilitate Quarterly Business Reviews for alignment.

Skills

Data Analysis

Collaboration

Project Management

Communication

Adaptability

Tools

Salesforce

HubSpot

Marketo

Tableau

Power BI

Excel

Job description

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Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

The Revenue Operations Manager will play a pivotal role in supporting and optimizing the GTM strategy. This role will be instrumental in streamlining processes, managing tools, and delivering data-driven insights that enhance team performance and drive revenue growth. You will work closely with cross-functional teams such as finance, client success, and sales to ensure seamless execution of GTM processes and alignment with broader business goals.

What You’ll Do

Data Analysis and Reporting

• Lead comprehensive reporting and analysis initiatives to deliver actionable insights that empower the GTM teams and executive leadership in strategic decision-making.
• Prepare and maintain weekly, monthly, and quarterly reports, ensuring alignment with organizational KPIs and presenting insights on performance and potential risks and pitfalls.
• Scope, design, and implement new reporting assets and dashboards, championing their adoption among the GTM teams and leadership.
• Deliver key metrics and associated data models to enable accurate forecasting

Process & Operations Optimization

• Design and implement processes leveraging GTM technologies to increase efficiencies and provide better cross-functional collaboration across GTM teams
• Identify inefficiencies in GTM processes and develop solutions to optimize performance.

Systems & Tools Optimization

• Support the procurement, implementation and management of GTM systems and tools to enhance team productivity and scalability.
• Train teams on effective use of marketing technology and ensure smooth adoption across the organization.

Cross-Functional Collaboration

• Facilitate Quarterly Business Reviews, ensuring clear communication and alignment between marketing functional teams and the overarching business strategy
• Enhance cross-functional collaboration between Sales, Marketing, and Client Success to maximize efficiency and revenue generation.

Strategic Initiatives and Change Management

• Support the VP, GTM Operations during the annual planning cycle with critical analysis and insights, leading the execution of new initiatives and improvement projects
• Play a pivotal role in organizational changes, ensuring the GTM functions scale effectively

What You’ll Bring

• 5-7 years of experience in Revenue Operations or related roles
• Proficiency in CRM and Marketing Automation platforms (e.g., Salesforce, HubSpot, Marketo), with experience in system implementation and optimization.
• Strong skills in data analysis and visualization (e.g., Tableau, Power BI, Excel), with the ability to create actionable strategies from complex datasets.
• Proven ability to design and manage scalable marketing operations processes aligned with organizational goals.
• Excellent organizational and project management skills, with the ability to handle multiple initiatives simultaneously.
• Collaborative mindset and strong communication skills to influence cross-functional teams and leadership.
• Excellent communication and interpersonal skills
• Ability to thrive in a fast-paced, dynamic environment
• Results-oriented with a focus on continuous improvement
• Adaptable and innovative mindset