Return to Work Coordinator

People Corporation; Chilliwack; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Training provided

Expedited healthcare

Inclusive environment

Job summary

TeksMed Services Inc. in Chilliwack, BC, is seeking a Return to Work Coordinator to support employers and injured workers. You will manage WCB/WSIB claims and guide the return-to-work process, coordinating with healthcare providers, employers and regulators.

You’ll participate in meetings, review claim information, and help arrange modified duties or further medical assessments. We provide training on claims management and an opportunity to build meaningful relationships while making an impact.

Qualifications

• 2+ years in an administrative or medical role.
• Strong business writing, documentation and research skills.
• Excellent time management, prioritization and attention to detail.
• Ability to communicate, negotiate and problem-solve independently.
• Analytical mindset with ability to make confident decisions.
• Commitment to completing NIDMAR courses within 12 months.
• Understanding of WCB/WSIB policies is a plus; training provided.

Responsibilities

• Manage new and ongoing claims, identify delays, and minimize costs.
• Coordinate with employers, workers, healthcare providers and WCB/WSIB reps to enable return-to-work plans.
• Arrange medical assessments, diagnostics and interventions as needed.
• Prepare documentation and reports for clients and regulators.
• Participate in return-to-work meetings, client calls and visits.
• Maintain accurate records and databases to track progress.
• Support complex or high-cost claims with team leader guidance.

Skills

Strong business writing

Documentation

Research skills

Time management

Attention to detail

Independent communication

Analytical mindset

Decision making

Education

NIDMAR courses

Job description

TeksMed is seeking a Return to Work Coordinator to join our Chilliwack team. In this role, you will support employers and injured workers by managing WCB/WSIB claims and guiding the return-to-work process.

You will collaborate with employers, injured workers, healthcare providers, and WCB/WSIB representatives to ensure safe, timely, and cost-effective return-to-work outcomes. Your responsibilities include reviewing claim information, identifying potential delays, coordinating medical and workplace information, and facilitating modified duties or further medical assessments as needed.

We’re hiring for fit, attitude and potential—we will provide training on the technical aspects of claims management and return-to-work coordination. This is a great opportunity for someone who enjoys problem-solving, building relationships, and making a meaningful impact for both workers and employers.

The Return To Work Coordinator Will

• Manage new and ongoing claims, identify potential delays, and take action to minimize costs.
• Coordinate with employers, workers, healthcare providers, and WCB/WSIB representatives to facilitate return-to-work plans.
• Arrange medical assessments, diagnostics, and interventions as needed.
• Prepare documentation and reports for clients, WCB/WSIB, and legal providers.
• Participate in Return-to-Work meetings, client calls, and visits.
• Maintain accurate records and databases to track claim progress.
• Support complex or high-cost claims with guidance from your team leader.

To be successful as a Return to Work Coordinator with TeksMed, you will need:

• 2+ years in an administrative and/or medical role in a professional environment.
• Strong business writing, documentation, and research skills.
• Excellent time management, prioritization, and attention to detail.
• Comfortable communicating, negotiating, and problem-solving independently.
• Analytical mindset and ability to make confident decisions.
• Commitment to complete NIDMAR courses and certification within 12 months.
• Comprehension of contentious claims and WCB/WSIB policies, procedures, and requirements is an asset, and we’re happy to provide training.
• Understanding of medical terminology is an asset, with full support and guidance provided for learning.

TeksMed Services Inc. is the leader in Canadian disability management backed by 30 years of success. TeksMed proactively manages occupational and non-occupational injuries and illnesses with personalized recover-at-work solutions, helping hundreds of employers with thousands of employees. Workers enjoy QuikCare expedited healthcare, including free diagnostic imaging and specialist appointments. Helping employees recover and return to work faster, TeksMed reduces lost time and claim costs, resulting in significant savings for employers. Inspired by a never-ending quest to be the best, TeksMed continues to set the standard and raise the bar for integrity, innovation, and exceptional service. TeksMed, seeing the ability in disability

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to [e-mail].

Salary Range

The base salary for this position is between $50,000 - 60,000 annually.

This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus, commission etc). The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.