Retirement Living Consultant

Levante Living LP; Ottawa; On-site; CAD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive Commission Structure

Dental care

Extended health care

Life insurance

On-site parking

RRSP match

Job summary

Levante Living LP in Ottawa, ON seeks a Retirement Living Consultant to guide seniors and families through the sales journey from inquiry to move-in. Build local community connections and manage inquiries and tours to support occupancy growth.

The role requires relationship-based selling, CRM proficiency, and strong communication. Local Ottawa knowledge is a plus; occasional evenings/weekends may be required.

Qualifications

• Minimum two years in sales, business development, or customer relationships.
• Experience in retirement living, healthcare, hospitality, or real estate is an asset.
• Strong relationship-based selling skills guiding seniors and families.
• Goal-oriented with ability to push occupancy and revenue goals.
• Comfort conducting personalized tours and managing inquiries consistently.
• Strong in-person, phone, and email communication; local outreach ability.

Responsibilities

• Guide seniors and families through the full sales journey from inquiry to move-in.
• Conduct personalized tours and follow up with prospects to drive conversions.
• Develop local community connections and referral partnerships.
• Manage pipeline and CRM notes to support occupancy growth.
• Collaborate with residence teams to ensure a seamless client experience.

Skills

Sales experience

Relationship-based selling

CRM proficiency

Communication skills

Proactive / organized

Local community networking

Tools

CRM systems

Microsoft Office

Digital communications tools

Job description

About Levante Living

At Levante Living, we understand that choosing a retirement residence is one of life’s most important decisions. Across our 23 residences in Ontario, our teams support seniors and their families with compassion, guidance, and a commitment to creating welcoming communities where residents can live well.

We are focused on delivering strong resident and family experiences, supporting our team members, and helping each residence thrive through service excellence, meaningful relationships, and operational performance.

At Hunt Club Manor in Ottawa, our Retirement Living Consultant plays an important role in connecting with seniors, families, referral partners, and the local community. This role supports the full sales journey from first inquiry through move-in, while helping to grow awareness of the residence and support occupancy growth.

Who You Are

You are a self-starter who takes initiative, follows through on commitments, and takes ownership of your results. You are energized by building relationships, generating leads, creating local community connections, and helping seniors and families make important life decisions with confidence.

You are organized, proactive, and comfortable balancing relationship-building, community outreach, administration, tours, follow-up, and sales activities. You are also comfortable using technology, CRM tools, and digital communication to manage your pipeline and support strong customer experiences.

You bring a warm, professional, and resilient approach to your work, and you enjoy contributing to a positive team culture while supporting the residence's overall success.

Qualifications

• -Minimum two years of experience in sales, business development, customer relationship management, or a related field.


• -Experience in retirement living, health care, hospitality, real estate, or another service-based industry is considered an asset.


• -Strong relationship-based selling skills with the ability to guide seniors and families through an important decision-making process.


• -Goal-oriented, proactive, and comfortable working toward occupancy, revenue, and conversion goals.


• -Confident in conducting personalized tours, managing inquiries, and following up consistently throughout the sales journey.


• -Strong communication skills in person, by phone, and through email.


• -Comfortable building local community relationships, referral partnerships, and outreach opportunities.


• -Highly organized with the ability to manage a prospect pipeline, follow-up activities, CRM notes, and competing priorities.


• -Proficient with CRM systems, Microsoft Office, and digital communication tools.


• -Valid driver’s license and access to a reliable vehicle required.


• -Local community knowledge of Ottawaand the neararea is considered an asset.


• -Occasional evening and weekend availability may be required to support tours, events, and community outreach.

Applicants must be legally eligible to work in Ontario, Canada

Why Join Levante Living?

At Levante Living, you will have the opportunity to make a meaningful difference in the lives of seniors and their families while contributing directly to the success of your residence.

We offer competitive compensation and incentive opportunities, comprehensive health and dental benefits, paid time off, professional development and career growth opportunities, a collaborative and supportive work environment, and access to innovative sales, marketing, and technology tools.

Benefits:

• Competitive Commission Structure


• Dental care


• Extended health care


• Life insurance


• On-site parking


• RRSP match

Work Location: In Person/On Site