Retail Transformation & Performance Lead – AI-Driven Ops

Bell; Toronto; Hybrid; CAD 120,000 - 160,000; Full time

Benefits offered by this job

Medical benefits

Discount on Bell services

Job summary

Bell is seeking a strategic leader to drive key retail initiatives, optimize the distribution footprint, and elevate channel performance through data-driven insights and automation. You will lead complex programs and collaborate across senior leadership to deliver measurable business outcomes.

The role emphasizes transformative digital programs, AI adoption, and cross-functional execution within a hybrid work environment in Canada.

Qualifications

• Business degree with 5+ years of relevant experience preferred.
• Experience leading business process automation or digital transformation projects, particularly within a sales operations or channel communication context
• Demonstrated expertise in retail sales analysis, with a proven ability to translate complex sales data and performance metrics into strategic recommendations for an executive audience.

Responsibilities

• Lead the intake, assessment, prioritization, and delivery of strategic projects and initiatives.
• Conduct in-depth analysis of retail sales performance, identifying key trends, opportunities, and challenges to build a data-driven channel strategy
• Develop and present persuasive, data-supported recommendations to senior leadership on optimizing the retail distribution footprint, scaling sales performance, and enhancing channel effectiveness.
• Identify opportunities to improve operational efficiency, sales effectiveness, and customer experience through technology, AI, and automation.
• Lead the strategy for automating the communication of pricing, promotions, and program updates to retail channels, eliminating manual processes and improving speed to market
• Oversee the maintenance, governance, and optimization of automation solutions.
• Drive stakeholder alignment and effective communication across teams.
• Develop executive presentations, business cases, and strategic recommendations.

Skills

Technology

AI

Automation

Data analysis

Stakeholder management

Education

Business degree

Tools

Microsoft Office

Executive-level presentations

Job description

Bell is seeking a strategic leader to drive key retail initiatives, optimize the distribution footprint, and elevate channel performance through data-driven insights and automation. You will lead complex programs and collaborate across senior leadership to deliver measurable business outcomes.

The role emphasizes transformative digital programs, AI adoption, and cross-functional execution within a hybrid work environment in Canada.