Retail Team Lead: Operations & Customer Experience

Dollarama; Sainte-Julie; On-site; CAD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive compensation and benefits package

Company matched pension plan

Tailor-made training and integration program

Career development opportunities

Job summary

A well-known retail chain in Montérégie, Sainte-Julie is seeking an Assistant Team Leader. This role involves supporting the management team in daily operations, ensuring high standards of customer service, and maintaining store organization. Candidates should have approximately one year of relevant retail experience and one year in a supervisory position. The position offers a stimulating work environment with competitive compensation and benefits, along with opportunities for career development.

Qualifications

• Approximately one (1) year of relevant experience in the retail industry.
• At least one (1) year in a supervisory role.
• Flexible availability (day, evening, weekend).

Responsibilities

• Assisting the management team in managing store operations and staff.
• Ensuring good customer service and resolving issues.
• Conducting manager-on-duty tasks and overseeing breaks.

Skills

Excellent communication and interpersonal abilities

Leadership

Organizational skills

Teamwork skills

Customer service orientation

Multitasking skills

Job description

A well-known retail chain in Montérégie, Sainte-Julie is seeking an Assistant Team Leader. This role involves supporting the management team in daily operations, ensuring high standards of customer service, and maintaining store organization. Candidates should have approximately one year of relevant retail experience and one year in a supervisory position. The position offers a stimulating work environment with competitive compensation and benefits, along with opportunities for career development.