Assistant Team Lead, Retail Operations & Customer Service

Dollarama; Baie-Saint-Paul; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Stimulating working environment

Competitive compensation and benefits package

Company matched pension plan

Tailor-made training program

Job summary

A retail company is seeking an Assistant Team Leader to support the management team in Baie-Saint-Paul, Canada. This role includes managing staff and operations, ensuring excellent customer service, and maintaining store standards. Candidates should have at least one year of supervisory experience, strong communication skills, and the ability to work in a fast-paced environment. The position offers a competitive compensation and benefits package, with opportunities for career growth within the company.

Qualifications

• Approximately one year of relevant experience in the retail industry.
• At least one year in a supervisory role.
• Flexible availability including day, evening, and weekends.

Responsibilities

• Assist the management team in managing store operations and staff.
• Provide good customer service and resolve customer issues.
• Conduct manager-on-duty tasks including managing breaks and attendance.

Skills

Communication and interpersonal abilities

Leadership skills

Organizational skills

Customer service oriented

Ability to multitask

Job description

A retail company is seeking an Assistant Team Leader to support the management team in Baie-Saint-Paul, Canada. This role includes managing staff and operations, ensuring excellent customer service, and maintaining store standards. Candidates should have at least one year of supervisory experience, strong communication skills, and the ability to work in a fast-paced environment. The position offers a competitive compensation and benefits package, with opportunities for career growth within the company.