Retail Supervisor

Savers; Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading thrift store operator in Kelowna is seeking a Retail Store Supervisor to oversee daily operations and empower team members. This role involves making impactful decisions, promoting community engagement, and ensuring excellent customer service. Candidates should have a passion for leadership and the ability to motivate a diverse team while contributing to environmental sustainability.

Benefits

Comprehensive extended health care plans

Company-Paid Life and AD&D Insurance

Group Registered Retirement Savings Plan (RRSP)

Paid time off

Mental health services

Qualifications

• Ability to lead and motivate a team.
• Strong decision-making capabilities.
• Customer service orientation.

Responsibilities

• Oversee daily store operations and team performance.
• Empower and train team members.
• Make decisions impacting store success.

Skills

Team leadership

Decision making

Customer service

Job description

Overview

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, providing our partners with funding for their community-based programs and services. We are proud to be known as “Thrift Proud.” Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions

As a Retail Store Supervisor at Savers / Value Village, everything you do has a specific purpose that links Team Member effort to business results in your store. Our Retail Store Supervisors make important decisions that directly impact the success of their store every day. And, they continuously develop and empower their Team Members.

Retail Store Supervisor opportunities in Operations, Production and Retail may include:

• Front End Supervisor
• Production Supervisor
• Community Donation Supervisor

What you can expect

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get

Comprehensive onboarding and training from day one.

In-house expertise ! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

• Comprehensive extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life