retail store supervisor

Oak Bay Bosleys (Pet Store); Victoria; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading pet store is seeking a Sales Supervisor to oversee store operations, manage staff, and ensure exceptional customer service. The role requires strong leadership skills and sales management experience. This is a permanent position offering a chance to thrive in a supportive retail environment.

Qualifications

• 1 to 2 years of experience required.
• Leadership and sales management skills crucial.
• Customer service experience needed.

Responsibilities

• Supervise and coordinate activities of sales staff.
• Hire and train employees.
• Resolve customer complaints and supply issues.

Skills

Leadership

Sales Management

Problem Solving

Customer Service

Education

Secondary (high) school graduation certificate

Job description

• Education : Secondary (high) school graduation certificate
• Experience : 1 year to less than 2 years

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Teach interest or professional development courses
• Authorize payments by cheque
• Order merchandise
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise and co-ordinate activities of workers
• Supervise office and volunteer staff
• Work Term : Permanent

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