retail store supervisor

Esso; Town of Hinton; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their team as a supervisor. In this dynamic role, you will oversee a team of sales workers, ensuring exceptional customer service and efficient operations. Your responsibilities will include assigning tasks, hiring and training staff, managing inventory, and resolving any issues that arise. This position offers a unique opportunity to develop your leadership skills while contributing to a vibrant work environment. If you are passionate about retail and enjoy working with people, this is the perfect chance to make a significant impact in your community.

Qualifications

• 1-2 years of experience in a supervisory or management role.
• Strong leadership and customer service skills are essential.

Responsibilities

• Assign duties and supervise sales staff to ensure smooth operations.
• Handle hiring, training, and performance reviews of team members.
• Organize inventory and resolve customer issues effectively.

Skills

Customer service skills

Leadership skills

Organizational skills

Problem-solving skills

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Work Location

On site. Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Conduct performance reviews

Supervision

• 3-4 people