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retail store supervisor

Myfone Plus Inc.

Toronto

On-site

CAD 45,000 - 60,000

Full time

23 days ago

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Job summary

A leading retail company is seeking a Retail Store Supervisor in Toronto to manage daily operations and ensure excellent customer service. The role requires supervising staff, managing inventory, and performing sales-related tasks. Ideal candidates will have a secondary school diploma and experience in sales management.

Qualifications

  • Must have completed secondary school.
  • Experience in sales management and customer service is valuable.
  • Ability to supervise and train staff.

Responsibilities

  • Assign sales workers to duties and manage cash.
  • Hire and train staff, while resolving customer issues.
  • Prepare reports on sales volumes and maintain inventory.

Skills

Supervision
Sales Management
Customer Service

Education

Secondary (high) school graduation certificate

Tools

iOS
MS Outlook

Job description

  • Secondary (high) school graduation certificate
Work setting
  • Retail business
Tasks
  • Assign sales workers to duties
  • Hire and train or arrange for training of staff
  • Authorize payments by cheque
  • Order merchandise
  • Authorize return of merchandise
  • Establish work schedules
  • Sell merchandise
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
  • Supervise and co-ordinate activities of workers
  • Manage cash
  • Conduct performance reviews
  • Supervise office and volunteer staff
Supervision
  • 1 to 2 people
  • Retail salespersons and sales clerks
  • Staff in various areas of responsibility
Computer and technology knowledge
  • iOS
  • MS Outlook
Type of industry experience
  • Telecommunication and communications
Area of specialization
Transportation/travel information
  • Own transportation
Work conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Handling heavy loads
  • Combination of sitting, standing, walking
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