Retail store supervisor

SHELL; Municipality of Jasper; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Free parking available

Job summary

Shell Canada in Jasper, AB seeks a Retail Store Supervisor to oversee daily operations and a small team of 3–4 staff. You will assign duties, organize schedules, sell merchandise, prepare sales reports, and handle customer requests, complaints, and supply issues in a fast-paced environment.

This role emphasizes accuracy, client focus, teamwork, and reliability. Work term is permanent, language is English, and the position involves 40 hours per week with potential on-call shifts.

Qualifications

• Secondary school graduation certificate is required.
• Proven ability to work in fast-paced retail environments.
• Strong communication and customer service skills.

Responsibilities

• Assign sales workers to duties and organize work schedules.
• Sell merchandise and prepare reports on sales volumes and personnel matters.
• Resolve customer requests, complaints and supply shortages.
• Organize and maintain inventory and supervise 3–4 staff.

Skills

Attention to detail

Client focus

Efficient interpersonal skills

Flexibility

Organized

Reliability

Team player

Dependability

Judgement

Ability to multitask

Education

Secondary school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 to less than 7 months

Tasks

• Assign sales workers to duties
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 3-4 people

Area of specialization

• Retail store

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Judgement
• Ability to multitask

Screening questions

• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Do you meet the language requirements listed in the job posting for the position (English or French)?

Employment terms options

• Early morning
• Evening
• Night
• On call
• Overtime available

Other benefits

• Free parking available

Support for youths

• Offers on-the-job training tailored to youth
• Provides awareness training to employees to create a welcoming work environment for youth
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week