Retail store supervisor

Shell; City of Spruce Grove; On-site; CAD 42,000 - 52,000; Part time

Job summary

Shell in Spruce Grove, Canada, is seeking a Retail Supervisor to manage daily store operations, organize staff schedules, and ensure customer satisfaction. The role involves supervising sales workers, hiring or arranging training, and handling merchandise returns.

The ideal candidate has 1 year to 2 years of experience and a secondary school graduation certificate. Work is 32 hours per week, with day and weekend shifts, and permanent employment.

Qualifications

• 1 year to less than 2 years of experience in sales/retail.

Responsibilities

• Assign sales workers to duties.
• Hire and train staff or arrange training.
• Authorize return of merchandise.
• Establish work schedules.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve issues including customer requests, complaints and supply shortages.
• Organize and maintain inventory.
• Supervise and coordinate activities of workers.

Skills

Staff supervision

Staff training

Scheduling

Inventory management

Customer service

Education

Secondary school graduation certificate

Job description

EDUCATION

• Secondary (high) school graduation certificate

TASKS

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure

EXPERIENCE

• 1 year to less than 2 years

EMPLOYMENT TERMS OPTIONS

• Day
• Weekend
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 32 hours per week