Retail store supervisor

Wireless World Solutions Ltd.; Fort McMurray; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Parking

Commission

Group insurance

Job summary

Wireless World Solutions Ltd. in Fort McMurray is seeking a Retail Store Supervisor responsible for daily operations, staff scheduling, and delivering excellent customer service. You will hire and train sales staff, assign duties, organize stock, process transactions, and prepare sales reports.

The role requires attention to detail and the ability to multitask in a fast-paced retail environment. This permanent, full-time position offers shift flexibility, on-site work, and benefits including

Qualifications

• Secondary school graduation certificate or equivalent.
• 7 months to less than 1 year of experience in retail or related field.
• Ability to train or arrange training for staff.
• Strong customer service and communication skills.

Responsibilities

• Assign sales workers to duties.
• Hire and train or arrange for training of staff.
• Authorize return of merchandise.
• Establish work schedules.
• Sell merchandise.
• Prepare reports on sales volumes and personnel matters.
• Resolve issues including customer requests, complaints and supply shortages.
• Organize and maintain inventory.
• Supervise and coordinate activities of workers.
• Manage cash.

Skills

Staff supervision

Customer service

Attention to detail

Multitasking

Organizational skills

Education

Secondary school diploma

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

Work site environment

• Air conditioned

Work setting

• Retail service establishment

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash

Supervision

• 1 to 2 people

Area of specialization

• Retail store

Work conditions and physical capabilities

• Attention to detail
• Combination of sitting, standing, walking
• Ability to distinguish between colours

Personal suitability

• Accurate
• Client focus
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Initiative
• Ability to multitask

Employment terms options

• Shift
• Morning
• On call
• Day
• Weekend
• Overtime available

Financial benefits

• Commission
• Group insurance benefits

Other benefits

• Parking available
• Work Term: Permanent
• Work Language: English
• Hours: 35 to 40 hours per week