retail store supervisor

East Side Grocery Ltd; Grande Prairie; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established retail business is seeking a dedicated individual to oversee sales operations and staff management. This role involves assigning duties, training new employees, and ensuring customer satisfaction through effective problem resolution. You will be responsible for organizing inventory and preparing sales reports, making it a dynamic position with plenty of opportunities for growth. If you thrive in a fast-paced environment and enjoy leading a team, this is the perfect opportunity for you.

Qualifications

• High school diploma required with strong skills in sales and customer service.
• Experience in training staff and managing inventory is essential.

Responsibilities

• Supervise and coordinate activities of sales workers and manage schedules.
• Resolve customer complaints and maintain inventory effectively.

Skills

Sales Management

Customer Service

Inventory Management

Staff Training

Problem Solving

Education

Secondary (high) school graduation certificate

Job description

Minimum Requirements:

• Secondary (high) school graduation certificate

Work Setting:

• Retail business

Tasks:

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision:

• 1 to 2 people

Transportation / Travel Information:

• Own vehicle

Work Conditions and Physical Capabilities:

• Combination of sitting, standing, walking