retail store supervisor

Shell Canada; Fort McMurray; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in the retail sector seeks a Retail Store Supervisor for their location in Fort McMurray. The role involves supervising staff, managing sales duties, and ensuring customer satisfaction in a fast-paced environment. Candidates must possess a high school graduation certificate and have relevant retail experience.

Qualifications

• High school diploma required.
• 7 months to less than 1 year of experience in retail supervision.

Responsibilities

• Assign sales workers to duties and establish work schedules.
• Sell merchandise and prepare reports on sales volumes and personnel matters.
• Resolve customer issues and maintain inventory.

Skills

Client focus

Interpersonal skills

Flexibility

Organized

Team player

Education

Secondary school graduation certificate

Job description

• Secondary (high) school graduation certificate

Work setting

• Retail business

Tasks

• Assign sales workers to duties
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• Retail salespersons and sales clerks
• Staff in various areas of responsibility

Work conditions and physical capabilities

• Fast-paced environment
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Team player

Experience

• 7 months to less than 1 year

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