retail store supervisor

DESI MANDI; Burlington; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading retail business is seeking a motivated Retail Store Supervisor in Burlington. You will manage staff, oversee daily operations, and ensure excellent customer service in a fast-paced environment. This role requires strong leadership skills and the ability to resolve issues efficiently, making it ideal for candidates with experience in retail supervision.

Qualifications

• 1-2 years of experience in a supervisory role is ideal.
• Strong leadership and organizational skills.
• Ability to manage and train staff effectively.

Responsibilities

• Assign and supervise sales workers' duties.
• Manage cash and oversee payroll administration.
• Prepare reports on sales volumes and personnel matters.

Skills

Client focus

Organized

Team player

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Work setting

• Retail business

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 3-4 people
• 5-10 people
• Grocery clerks and shelf stockers

Area of specialization

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Combination of sitting, standing, walking
• Walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player

Experience

• 1 year to less than 2 years

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