retail store supervisor

Toppers Pizza; Barrie; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in the restaurant sector is seeking a dedicated individual for a mid-senior level supervisory role. This exciting opportunity involves managing a team, overseeing sales operations, and ensuring excellent customer service. You will play a crucial role in training staff, organizing inventory, and maintaining a fast-paced work environment. If you thrive under pressure and possess strong communication skills, this position offers a chance to make a significant impact in a dynamic setting. Join a vibrant team where your contributions will be valued and recognized!

Qualifications

• 1-2 years of experience in a supervisory role.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Assign and supervise sales workers to ensure efficient operations.
• Hire, train, and manage staff while resolving customer issues.

Skills

Client focus

Excellent oral communication

Team player

Attention to detail

Flexibility

Reliability

Initiative

Ability to multitask

Education

Secondary (high) school graduation certificate

Tools

MS Outlook

Job description

Overview

Languages: English

Education:

• Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

On site. Work must be completed at the physical location. There is no option to work remotely.

Responsibilities:

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising, and personnel matters
• Resolve issues that may arise, including customer requests, complaints, and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision:

• 3-4 people

Experience and specialization:

• Computer and technology knowledge: MS Outlook

Work conditions and physical capabilities:

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Manual dexterity
• Attention to detail
• Combination of sitting, standing, walking
• Ability to distinguish between colours
• Standing for extended periods
• Bending, crouching, kneeling

Personal suitability:

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Excellent written communication
• Initiative
• Judgement
• Ability to multitask

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Restaurants