Retail Store Operations Leader

Petro-Canada; Port Alberni; On-site; CAD 45,000 - 65,000; Full time

Job summary

Petro-Canada in Port Alberni is seeking a capable store supervisor to oversee daily retail operations on site. You will direct staff, manage budgets, and implement merchandising and pricing strategies to meet sales targets.

The role requires 2–3 years of retail experience, strong customer service skills, and leadership ability within a small team. You will develop marketing initiatives, plan staffing, and ensure payroll and performance reviews are conducted efficiently.

Qualifications

• 2+ years of retail or store management experience.
• Ability to lead and develop a small team.
• Strong customer service and sales skills.

Responsibilities

• Direct and control daily store operations.
• Evaluate and adjust daily operations to meet targets.
• Plan and organize daily operations.
• Manage staff and assign duties.
• Study market trends to determine demand and adjust merchandising.
• Determine merchandise to be sold and plan pricing.
• Develop and implement marketing strategies.
• Plan budgets and monitor revenues and expenses.
• Determine staffing requirements and recruitment.
• Resolve customer requests and supply issues.
• Oversee payroll administration and performance reviews.
• Recruit, hire and supervise staff and/or volunteers.

Skills

Staff management

Budgeting

Marketing planning

Customer service

Sales analysis

Education

Secondary (high) school graduation certificate

Tools

Point of sale system

Inventory control software

MS Outlook

Spreadsheet / Excel

Adobe Acrobat Reader

Job description

Petro-Canada in Port Alberni is seeking a capable store supervisor to oversee daily retail operations on site. You will direct staff, manage budgets, and implement merchandising and pricing strategies to meet sales targets.

The role requires 2–3 years of retail experience, strong customer service skills, and leadership ability within a small team. You will develop marketing initiatives, plan staffing, and ensure payroll and performance reviews are conducted efficiently.