Retail Store Manager, Toronto Eaton Centre

Levi Strauss & Co.; Toronto; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic Retail Store Manager to lead their team at a prominent location. This role involves driving sales, managing operations, and fostering a positive customer experience while upholding the brand's legacy. The ideal candidate will have a strong retail management background, a passion for fashion, and the ability to inspire and develop their team. Join a company that values creativity and sustainability, and play a key role in shaping the future of retail while enjoying a generous benefits package and a supportive work environment.

Benefits

Retirement Savings Plan with Employer Match

Paid Volunteer Time

60% Discount on Merchandise

Qualifications

• 3+ years of retail management experience required.
• Strong leadership and coaching skills are essential.

Responsibilities

• Direct and lead retail strategies to achieve financial growth.
• Manage store operations, including payroll and inventory control.
• Recruit and train store personnel, ensuring high performance.

Skills

Retail Management

Coaching

Sales Strategy

Inventory Management

Customer Service

Education

Bachelor's Degree

Job description

Retail Store Manager, Toronto Eaton Centre

Retail Store Manager, Toronto Eaton Centre

Apply locations Toronto Eaton Centre, Toronto, ON, CAN

Time type Full time

Posted on Posted 18 Days Ago

Job requisition id R-0135097

JOB DESCRIPTION

You’re an original. So are we.

We’re a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the world.

Where we lead, others follow. For more than 160 years, we’ve used the strength of our brands to lead with our values and make an out-sized impact on the world. We employ more than 15,000 people globally to support our great brands: Levi’s, Dockers, Denizen and Signature by Levi Strauss & Co.

We are looking for a Store Manager who will bring creativity and leadership to our team. It is necessary you have the desire to help bring our fashion to the future while maintaining the integrity of our brand’s past.

Reporting to the District Manager, the purpose of this position will be to direct and lead superior retail strategies and perform store operation functions to achieve financial growth and sustained brand equity.

Key Responsibilities:

• Guide profitable sales and meet store financial plans through business decisions and leading the store team to accomplish essential performance goals (Conversion, Units Per Transaction and Sales Per Hour).
• Accountable for operational results/expectations in store procedures, payroll management, cash handling and inventory control. Contribute to expense control in relation to stores P&L.
• Recruit and make hiring, pay and termination decisions for all levels of store personnel including members of store management.
• Achieve payroll plan through managing store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales; plan payroll/scheduling based on store traffic to ensure the store is staffed to assist customers.
• Ensure sound inventory management through an accurate receiving and sending merchandise process, completing all required business directives such as price change and ticketing procedures.
• Prevents loss by educating associates, monitoring daily store activity, ensuring company policies are followed and partnering with Loss Prevention and Merchandising.
• Perform store visual standards following visual merchandising direction, accomplishing superior product presentation; make decisions about and adaptations to visual merchandising direction based on the layout and needs of the store; ensure product is displayed in a manner which tells a story through styling and propping and is compelling to the customer.
• Manage the training process for new hires on LS&CO culture, product knowledge, selling practices and other associate responsibilities, holding all employees accountable to individual sale goals.
• Coach staff to increase their knowledge, providing opportunities for continued development within the organization. Create succession plans for developing top talent.
• Manage employee relations issues including performance management and ensures associates follow LS&CO policies and procedure Operational Excellence.
• Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment.
• Create a compelling store experience for customers by engaging and modeling appropriate customer service behaviors to associates.

Basic Qualifications:

• Bachelor's degree (5+ years of retail work experience may be substituted for a degree).
• Minimum 3 years experience in retail store management position managing and coaching sales associates.
• Apparel experience and knowledge.
• Energetic, positive, helpful demeanor and a passion and interest in Levi Strauss & Co.

We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered. Here's a small snapshot:

• Retirement Savings Plan: Employer match of up to 4%.
• Five hours of paid volunteer time per month with nonprofit organizations.
• Product discount of 60% off regular-price merchandise.

Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment of applicants or employees on the basis of any protected classes. We have established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment.

LOCATION

Toronto, ON, CAN

FULL TIME/PART TIME

Full time

Current LS&Co Employees, apply via your Workday account.

Levi Strauss & Co. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If contacted for an employment opportunity, please advise the Recruiter if you require accommodation during the recruitment process. Informing the Company that you require an accommodation will not impact the selection process in any way, either favorably or negatively.

About Us

Our common thread: We're originals.

From day one, we've been doing it our way — creating our own drumbeat and building something that's different from the rest. That's why we're looking for people who are excited about finding their career fit and transforming the future. Because at Levi Strauss & Co., you can do what you love while staying true to who you are.