Assistant Store Manager - Full time - Toronto Eaton Centre, ON

SWAROVSKI; Toronto; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an enthusiastic Assistant Store Manager to join their team in Toronto. This role involves leading a diverse team, providing exceptional customer service, and driving sales in a vibrant retail environment. The ideal candidate will have experience in luxury retail and a passion for fashion and jewelry. Join a global brand that values innovation and inclusivity, and be part of a team that celebrates individuality while pushing the boundaries of retail excellence.

Benefits

Employee Discounts

Employee Assistance Program

Volunteering Leave

Learning and Development Programs

Qualifications

• 1-2 years of experience in a multicultural retail environment.
• Experience in luxury or fashion brands is preferred.

Responsibilities

• Lead and motivate the team to drive sales and enhance customer experience.
• Build a loyal customer base through exceptional service.

Skills

Leadership Skills

Customer Service

Sales Skills

Digital Proficiency

Education

High School Diploma

Bachelor's Degree (Preferred)

Job description

Assistant Store Manager - Full time - Toronto Eaton Centre, ON

Join to apply for the Assistant Store Manager - Full time - Toronto Eaton Centre, ON role at SWAROVSKI

Assistant Store Manager - Full time - Toronto Eaton Centre, ON

Join to apply for the Assistant Store Manager - Full time - Toronto Eaton Centre, ON role at SWAROVSKI

At Swarovski, where innovation meets inspiration, our Assistant Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.

We are searching for a motivated Assistant Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm and make dreams come true.

Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry.

Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.

About The Job

You are an advocate of our brand. In this role and together with the team, you will:

• Strive for excellence and go beyond in every customer interaction
• Build a loyal portfolio of existing and new customers
• Act as a role model, leading by example with passion and enthusiasm
• Support recruitment, coach and motivate the team to drive the business
• Support the implementation of the monthly service and sales plan, goals and targets
• Facilitate the on-boarding of New Starters, in-store
  
  

About You

You are an experienced Assistant Store Manager and you have:

• 1-2 years’ experience working in a multi-cultural retail environment
• Experience in luxury, Fashion/Cosmetics/Lifestyle Brands
• Leadership and coaching skills
• Digital proficiency, learning agility and growth mindset
• A winning personality to easily establish trustful relationships
  
  

What We Offer

You can expect a range of benefits, including:

• Swarovski products discounts
• Employee Assistance Program
• Volunteering leave
• Learning and development programs
  
  

Masters of Light Since 1895

Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.

Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.

Swarovski Canada Limited supports the full inclusion of persons with Disabilities as set out in the Human Rights Code and the Disabilities Act of Accessibility for Ontarians Disability Act (AODA), AMA – Accessibility Manitobans Act and the DPC Disabled Persons Commissions Act. Disability related accommodation is made available on request. Please advise us if you have any questions or should you require our materials in an alternate format by contacting us at [e-mail]. Swarovski Canada Limited appuie l’inclusion complète des personnes handicapées, tel que prévu dans le Code des droits de la personne de l’Ontario et la Loi de 2005 sur l’accessibilité pour les personnes handicapées de l’Ontario, la Loi sur l’accessibilité pour les Manitobains et la Disabled Persons Commission Act de la Nouvelle-Écosse. Mesures d’adaptation disponibles sur demande. Si vous avez des questions ou besoin de matériel adapté, veuillez communiquer avec nous, à [e-mail]. Relevant for Canada only: Nova Scotia - Disabled Persons Commissions Act (DPC) Manitoba - Accessibility Manitobans Act (AMA) Ontario - Accessibility for Ontarians Disability Act (AODA) Swarovski Canada Limited supports the full inclusion of persons with Disabilities as set out in the Ontario Human Rights Code and the Accessibility for Ontarians Disability Act (AODA). Disability related accommodation is made available on request. Please advise us if you have any questions or should you require our materials in an alternate format

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Design Services, Retail Luxury Goods and Jewelry, and Retail

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