Retail - Store Manager

Wirelessdna; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading telecommunications retailer in Toronto seeks a passionate Store Manager to lead a high-performing team. The role emphasizes customer experience, team development, and financial oversight. Join a diverse workplace that values innovation and employee growth.

Benefits

Comprehensive health and dental plans

Great Employee Referral Program

Opportunities for career growth and development

Diverse and inclusive workplace culture

Monthly birthday recognitions and celebrations

Opportunities to volunteer and participate in company events

Qualifications

• Enhances team energy through thoughtful leadership.
• Commits to personal and professional growth.

Responsibilities

• Develop and retain a high-performing sales team.
• Oversee financial operations for store profitability.
• Inspire team to deliver superior customer experience.

Skills

Leadership

Customer Service

Innovation

Job description

Wireless DNA Inc., 1109 - 4789 YONGE STREET, Toronto, Ontario, Canada Req #106

May 15, 2025

Wireless DNA is an authorized exclusive Rogers and Fido dealer with over 25 years in the industry, operating an award-winning network of stores to bring the latest in telecommunication technology. We have 38 locations across the Greater Toronto area, including one at Toronto Pearson Airport.

We are passionate about innovation and believe that success is achieved through the growth and happiness of our employees.

Our Store Managers are encouraged to view their role as entrepreneurs, focusing on leading a team to deliver a superior and consistent customer experience.

Why Work for Us?

• Comprehensive health and dental plans
• Great Employee Referral Program
• Opportunities for career growth and development
• A diverse and inclusive workplace culture
• Monthly birthday recognitions and celebrations
• Opportunities to volunteer and participate in company events

In this role, you will:

• Develop and retain a high-performing sales team that genuinely cares about customers
• Inspire the team to deliver a superior and consistent customer experience, including resolving escalations
• Oversee all financial operations, including inventory control, cash flow, and reporting to maximize store profitability
• Challenge the status quo and embrace innovation
• Grow and develop your team, helping them realize their potential and progress in their careers

You are someone who:

• Enhances your team’s energy through thoughtful and empathetic leadership
• Embraces change and continuously seeks improvements
• Is committed to personal and professional growth
• Inspires your team to build skills and experience for their next career step

This description highlights the most critical responsibilities and requirements of the job. It is not exhaustive, and additional duties, responsibilities, and qualifications may apply.

WDNA is an equal opportunity employer. We are committed to recruiting, hiring, training, and promoting qualified individuals of all backgrounds, regardless of sex, race, color, creed, national origin, religion, age, marital status, sexual orientation, or gender identity. Applicants with disabilities are encouraged to apply, and accommodations will be provided during the interview process upon request. Employment decisions are made without regard to the need for accommodations.