Store Manager- Toronto Eaton Centre

Pandora; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading global jewellery brand is seeking a passionate Store Manager for their Toronto Eaton Centre location. This role involves engaging customers, coaching a dedicated team, and driving sales while embodying the brand's values. Ideal candidates will have a strong retail background and excellent leadership skills, ready to create memorable shopping experiences. Join us to inspire and build lasting connections with our fans!

Qualifications

• 3-5 years of experience as a Store Manager in retail.
• Skilled in recruiting and developing teams.

Responsibilities

• Drive sales and coach a team of managers and associates.
• Ensure operational efficiency and talent development.

Skills

Leadership

Communication

Analytical Thinking

Education

High School Diploma

Tools

Microsoft Office 365

Retail POS Systems

Job description

Join to apply for the Store Manager - Toronto Eaton Centre role at Pandora.

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Join to apply for the Store Manager - Toronto Eaton Centre role at Pandora.

As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people worldwide to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product while taking pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

Note:

Please note, this job will require the completion of an assessment that will be emailed to you upon application submission.

Our Store Managers shine when they:

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building genuine connections with our fans.
• Embrace opportunities to surpass commercial targets and KPIs, setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
• Dream of coaching and inspiring the sales team, fostering accountability for individual and store performance, providing real-time feedback and guidance to help achieve KPI goals.
• Build loyal fans through authentic engagement and fostering lasting connections beyond transactions.
• Develop your network and attract top talent into Pandora through seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and HR team to address performance issues and policy violations.
• Utilize your expertise across talent, brand, operations, and fan experience to ensure timely implementation of visual merchandising directives, operational efficiency, and ongoing talent development.

Qualifications:

• Demonstrated results-oriented leadership with 3-5 years of experience as a Store Manager in a high-performance retail environment.
• Strong communication skills, both written and verbal, with a caring approach.
• Ability to connect with people at all organizational levels and charm audiences.
• Sharp business acumen coupled with analytical thinking to deliver positive results.
• Skilled in recruiting, retaining, and developing exceptional teams, with experience in succession planning and internal mobility.
• Proficiency in Microsoft Office 365 Suite and retail POS systems.
• At least 18 years old with proof of identity and eligibility to work.
• Flexible work schedule including nights, weekends, and holidays, with physical ability to stand for extended periods, lift 50+ pounds, and arrive punctually.