Retail Store Leader & Team Coach

Startdate; Calgary; On-site; CAD 42,000 - 60,000; Full time

Job summary

Women in Need Society (WINS) in Calgary seeks an Assistant Store Manager to lead staff, manage store presentation, and drive customer service excellence. The role supports the Store Manager and steps in during their absence, ensuring smooth daily operations and a safe work environment.

The position emphasizes staff supervision, merchandising, cash handling, and adherence to WINS policies. A proactive, customer-focused professional will thrive in this community-minded charity setting.

Qualifications

• Strong communication, interpersonal and coaching skills.
• Strong customer service focus.
• Ability to motivate and supervise staff.
• Previous experience in a retail or customer service environment preferred.
• Physically fit with the ability to properly lift heavy items.
• Demonstrated ability to prioritize and multitask.

Responsibilities

• Supervise staff and provide leadership.
• Manage store presentation and merchandising.
• Rotate inventory and assist with pricing and displays.
• Deliver excellent customer service and drive store sales.
• Handle store administration and cash procedures.
• Maintain health, safety, and security standards.
• Attend staff meetings and train associates.

Skills

Strong communication

Customer service

Staff supervision

Retail experience

Physical fitness

Multitasking

Job description

Women in Need Society (WINS) in Calgary seeks an Assistant Store Manager to lead staff, manage store presentation, and drive customer service excellence. The role supports the Store Manager and steps in during their absence, ensuring smooth daily operations and a safe work environment.

The position emphasizes staff supervision, merchandising, cash handling, and adherence to WINS policies. A proactive, customer-focused professional will thrive in this community-minded charity setting.